Project Coordinator

eurOptimum display Inc.; Toronto; Hybrid; CAD 52,000 - 72,000; Full time

Benefits offered by this job

3 weeks vacation

Extended health benefits

RRSP matching

Job summary

eurOptimum display Inc. is seeking a Project Coordinator in Toronto for hybrid work (3 days in office). You will manage day-to-day requirements on key accounts and coordinate all phases from quotations to final installation, ensuring service standards and client satisfaction.

Ideal candidates have 2+ years in project coordination, a relevant degree, and strong AutoCAD/Excel skills, plus experience with CRM systems like NetSuite.

Qualifications

• 2+ years’ experience in a Project Assistant/Coordinator role with strong customer service.
• Bachelor’s Degree or equivalent with focus in Project Management, Interior Design or Architecture is advantageous.
• Excellent organizational and time management skills; multi-tasking ability.
• Knowledge of drawings, floor plans, manufacturing processes and materials.

Responsibilities

• Execute full-cycle project coordination including design, manufacturing details, installation planning and after sales service.
• Assist quoting and estimating by gathering information, specifications and documents; identify labor/material/time needs.
• Provide high level customer service to stakeholders and ensure client needs are satisfied.
• Manage high profile clients and projects and maintain organized paperwork.
• Cultivate long-term relationships with external and internal clients.

Skills

Project coordination

Customer service

Time management

Interpersonal skills

Communication

MS Excel

AutoCAD

Project management

CRM systems

Education

Bachelor's degree in Project Management, Interior Design or Architecture

Tools

AutoCAD

NetSuite CRM

Microsoft Excel

Job description

eurOptimum is looking for highly skilled Project Coordinator. This position requires excellent customer service and strong organizational skills. This person will manage day-to-day requirements on key accounts along with coordinating all phases of multiple projects on such accounts, from quotations and design recommendations to final installation, ensuring customer service standards are maintained and client’s needs satisfied.

This role is a hybrid role working 3 days in the office; however, in the first few months the Project Coordinator will find themselves spending more time in the office where they will learn the most and receive hands‑on training.

Role and Responsibilities:

• Execute full-cycle project coordination including assisting with design, manufacturing details and specifications, installation planning and coordination, and after sales service;
• Assist the department with quoting and estimating by gathering information, specifications, and related documents; and identifying labor, material, and time requirements;
• Provide high level customer service to internal and external stakeholders and ensure customer service standards are maintained and client’s needs are satisfied;
• Manage high profile clients and projects;
• Be process oriented and able to manage and organize a high volume of paperwork;
• Cultivate long-term relationships with external and internal clients;
• Perform additional duties and functions as delegated by department management.

Experience:

• 2+ years’ experience in a Project Assistant/Coordinator role coupled with a high level of Customer Service;
• Bachelor’s Degree or equivalent with a focus in Project Management, Interior Design or Architecture, is advantageous;
• Excellent organizational and time management skills – you must be able to handle multiple tasks simultaneously and prioritize effectively;
• Strong practical knowledge, including an understanding of technical drawings, floor plans, manufacturing processes, and various materials including acrylic, vinyl and metal;
• Advanced interpersonal, communication, and relationship building skills;
• Knowledge of AutoCAD, scaling and measurement strongly preferred;
• Exceptional customer service skills – you must possess a positive and good attitude with the ability to maintain good communication with team members, clients, and vendors;
• Advanced knowledge of Microsoft Excel and proficient knowledge with a CRM system, preferably NetSuite;
• Strong analytical ability, resourcefulness and problem solving skills;
• Flexible attitude, ability to learn quickly and perform well under pressure.

You will also be part of a dynamic team with individuals who are driven, smart and hardworking. At eurOptimum, you will be encouraged to think outside of the box and you will be part of a truly successful team.

eurOptimum offers a comprehensive compensation package including: a base salary, annual bonus and three weeks’ vacation, extended group health benefits, as well as an RRSP matching program.