PROJECT COORDINATOR

EPC Industries Limited; Amherst; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive wages

Health and dental benefits

Job summary

Emmerson Packaging, a leader in flexible packaging, seeks a Marketing professional to grow our reputation and support customers through effective communication, reporting, and issue resolution.

You will coordinate with cross-functional teams to deliver successful product launches, manage timelines, and ensure superior customer service across the organization.

Qualifications

• Bachelor's degree in business or science.
• Three years’ Project Management experience.
• Experience with project management software.
• Experience with new product launches.
• Experience with SAP.
• Knowledge of flexible packaging technology.
• Familiar with flexographic print disciplines.

Responsibilities

• Coordinate with customers, Business Development Managers, and technical experts to understand and address clients’ unique business challenges.
• Develop, manage, and distribute project timelines to support critical deadlines.
• Proactively identify obstacles and ensure project completion.
• Document project details and customer requirements in EPC’s CRM and communicate with Customer Service and Product Data teams.
• Collaborate with R&D, Production, Marketing, and management to launch new packaging products and features.

Skills

Project management

Customer service

Communication

Time management

Leadership

Education

Bachelor's degree in business or science

Tools

SAP

Job description

Emmerson Packaging is a third-generation family-owned company. We are an industry leader in flexible packaging solutions, and we love what we do! We pride ourselves on meeting and exceeding the highest quality standards in everything we do, including adding talented people to our team! This passion and pride have won us the distinction of being named one of Canada’s Best Managed companies for 11 years running.

Our Values say it best:

• We enhance our lives by helping others succeed
• We care about our clients, each other, and our communities
• We are responsible for the outcome of our actions
• We strive to do the right thing, even if it costs us

JOB SUMMARY:

As a member of the Marketing team, you’ll be an essential contributor to our success, and we’ll look to you to grow our reputation and help our customers be successful. You will ensure Emmerson Packaging customers receive superior service and support through communication, reporting, relationship management and prompt issue resolution.

JOB TASKS:

• Work closely with customers, Business Development Managers, and technical subject experts to understand and address clients’ unique business challenges.
• Support the achievement of retail launch dates or other critical customer deadlines by developing, managing, and distributing project timelines.
• Proactively identify and address potential obstacles to ensure that a project is completed successfully.
• Document project details and customer requirements within EPC’s customer database. Communicate these requirements with the Customer Service and Product Data teams. Support these teams as the project transitions from Project to regular business operations.
• Work with the R&D, Production, Marketing, and management teams to coordinate the development and launch of new packaging products and features.

COMPETENCIES:

• Excellent proficiency in personal time management and organization
• Excellent proficiency in project management and meeting facilitation.
• Excellent communication and presentation, effective both verbally and in writing.
• Strong attention to detail and a commitment to accuracy.
• Strong analytical, problem-solving, and resourcefulness skills.
• Strong interpersonal and leadership skills (people skills).
• Strong customer service skills (service-oriented), and reliability.

REQUIRMENTS:

• Undergraduate degree in business or science
• Project Management credentials or three (3) years’ experience in Project Management role
• Experience with project management software
• Experience with new product launches
• Experience with SAP
• Knowledge of flexible packaging technology
• Familiar with flexographic print disciplines

What's in it for YOU?

• Competitive wages
• Comprehensive health and dental benefits