Program Logistics & Onboarding Coordinator

UFA; Calgary; On-site; CAD 65,000 - 80,000; Full time

Job summary

UFA in Canada is seeking a Program Logistics Coordinator within the Human Resources team to oversee participant placements, relocation logistics, onboarding, and program transitions across the network, including assignments in Western Canada and Calgary operations.

The successful candidate will coordinate timelines with field leaders, manage records, travel as needed, and strive to deliver a seamless, scalable development experience for participants and stakeholders.

Qualifications

• 3+ years of program coordination, operations, logistics, or HR experience.
• Experience coordinating multiple stakeholders, timelines, and competing priorities.
• Experience supporting field-based and geographically dispersed teams.
• Strong customer service and stakeholder relationship management skills.
• Ability to travel through Western Canada when needed.

Responsibilities

• Coordinate participant placement into field leadership development assignments across the UFAs network.
• Manage placement timelines, assignment details, and participant tracking.
• Partner with field operational leaders to identify placement opportunities and program requirements.
• Coordinate participant relocation activities and ensure adherence to established processes and policies.
• Act as the primary point of contact for participants throughout their program journey.
• Provide timely support and resolution for participant and stakeholder inquiries.
• Build strong relationships with field operational leaders and program stakeholders.
• Coordinate onboarding activities, assignment transitions, and key program milestones.
• Facilitate clear communication between participants, operational leaders, and internal support teams.
• Maintain program records, tracking tools, and documentation.
• Monitor participant progress and escalation issues or risks as appropriate.
• Gather participant and stakeholder feedback throughout the program lifecycle.
• Analyze feedback and identify opportunities to improve program processes and participant experience.
• Recommend and implement improvements that increase efficiency, consistency, and stakeholder satisfaction.
• Support reporting and program evaluation activities to inform future program enhancements.

Skills

Stakeholder mgmt

Project coordination

Communication

Organizational skills

Travel ability

Education

Bachelor's degree

Tools

MS Excel

Job description

UFA in Canada is seeking a Program Logistics Coordinator within the Human Resources team to oversee participant placements, relocation logistics, onboarding, and program transitions across the network, including assignments in Western Canada and Calgary operations.

The successful candidate will coordinate timelines with field leaders, manage records, travel as needed, and strive to deliver a seamless, scalable development experience for participants and stakeholders.