Program Logistics Coordinator

United Farmers of Alberta Co-operative Limited; Calgary; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

United Farmers of Alberta Co-operative Limited in Calgary, Alberta, is seeking a Program Logistics Coordinator to coordinate participant placements, relocations, onboarding, and transitions across the UFAs network.

This role partners with field leaders and internal stakeholders to monitor progress, gather feedback, and drive process improvements, ensuring a scalable, efficient, and positive development experience for participants and leaders.

Qualifications

• Bachelor's degree in a related field preferred.
• 3+ years in program coordination, operations, logistics, HR, or related fields.
• Experience coordinating multiple stakeholders, timelines, and priorities.
• Experience with field-based or geographically dispersed teams.
• Excellent customer service and stakeholder relationship skills.
• Strong organizational and project coordination capabilities.
• Strong verbal and written communication skills.
• Experience managing data, tracking tools, and reporting.
• Ability to handle confidential information with discretion.
• Willingness to travel across Western Canada.

Responsibilities

• Coordinate participant placements across UFAs network.
• Manage placement timelines, details, and tracking.
• Partner with field leaders to identify opportunities and program needs.
• Coordinate participant relocation activities and onboarding.
• Serve as primary contact for participants throughout the program.
• Provide timely support for inquiries and issue resolution.
• Maintain program records, tools, and documentation.
• Monitor progress and escalate risks as needed.
• Gather feedback and drive process improvements.
• Support reporting and evaluation activities for program enhancements.

Skills

Stakeholder coordination

Project coordination

Customer service

Strong communication

Data tracking and reporting

Attention to detail

Discretion with confidential info

Continuous improvement

Travel availability

Education

Bachelor's degree in related field

Job description

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PROGRAM LOGISTICS COORDINATOR - ROLE CHARTER

STRATEGIC PURPOSE OF THE ROLE:

The Program Logistics Coordinatoris responsible forcoordinating andoptimizingthe participants experience within UFAs employee programs. This role manages placements across the UFAs network, coordinates relocation and transitionlogistics, serves as the primary point of contact for participants and field operational leaders, and ensures the successful execution of program activities. Through proactive stakeholder support, process management, and continuous improvement, the role helps create a seamless development experience that preparesparticipantsfor success.

HOW WORK GETS DONE:

We deliver a high-quality participant and stakeholder experience through proactive planning,strong communication, and operational excellence. We coordinate placements, relocations, onboarding activities, and assignment transitions by partnering closely with participants, field leaders, and internal stakeholders. Wemonitorprogress, gather feedback,identifyopportunities for improvement, and continuously refine processes to ensure the programremainsefficient, scalable, and impactful.Above all, wefocus on reducing complexity, providing exceptional support, and creating positive experiences for participants and leaders throughout the program journey.

• Participants are successfully placed into meaningful development opportunities across the UFAnetwork.
• Relocation and transition processes are executed efficiently and consistently.
• Participants experience smooth onboarding and assignment transitions.
• Field operational leaders receivetimelysupport and communication.
• Stakeholders have confidence in the program's coordination and execution.
• Participant and leader feedback is actively collected and used to improve the program.
• Programlogisticsare organized, scalable, and support business needs.
• Participants report a positive and engaging program experience.

KEY ACCOUNTABILITIES:

• Coordinate participant placement into field leadership development assignments across the UFAsnetwork.
• Manage placement timelines, assignment details, and participant tracking.
• Partner with field operational leaders toidentifyplacement opportunities and program requirements.
• Coordinate participant relocation activities and ensure adherence toestablishedprocesses and policies.
• Act as the primary point of contact for participants throughout their program journey.
• Providetimelysupport and resolution for participant and stakeholder inquiries.
• Build strong relationships with field operational leaders and program stakeholders.
• Coordinate onboarding activities, assignment transitions, and key program milestones.
• Facilitate clear communication between participants, operational leaders, and internal support teams.
• Maintain program records, tracking tools, and documentation.
• Monitor participant progress and escalation issues or risks asappropriate.
• Gather participant and stakeholder feedback throughout the program lifecycle.
• Analyze feedback andidentifyopportunities to improve program processes and participant experience.
• Recommend and implement improvements that increase efficiency, consistency, and stakeholder satisfaction.
• Support reporting and program evaluation activities to inform future program enhancements.

MEASURES OF SUCCESS

• Timely and successful placement of participants into development assignments.
• Successful completion of relocation and transition activities.
• Participant satisfaction and overall program experience.
• Field operational leader satisfaction and engagement.
• Timely resolution of participant and stakeholder inquiries.
• Accuracy and completeness of program tracking, documentation, and reporting.
• Program improvements implemented based on participant and stakeholder feedback.
• Effective coordination and execution of program milestones and activities.

EXPERIENCE & CAPABILITIES

• Bachelor's degree in Human Resources, Business, Operations, Logistics, Education, or a related field is preferred.
• 3+ years of experience in program coordination, operations,logistics, HR, learning, or related fields.
• Experience coordinating multiple stakeholders, timelines, and competing priorities.
• Experience supporting field-based and/or geographically dispersed teams.
• Strong customer service and stakeholder relationship management skills.
• Exceptional organizational and project coordination capabilities.
• Strong verbal and written communication skills.
• Experience managing data, tracking tools, and reporting requirements.
• Ability toidentifyand resolve issues proactively.
• Demonstrated ability to manage confidential information with discretion.
• Strong attention to detail and process management skills.
• Continuous improvement mindset with the ability toidentifyopportunities and implement solutions.
• Ability to travel through Western Canada when needed.

CULTURE ADD

Brings a servicefirst mindset to every interaction, creating positive experiences for participants and operational leaders through proactive communication, strong organization, and responsive support. Continuously seeks feedback, improves processes, and takes ownership of delivering a seamless and impactful program experience.

You and UFA. Let’s Grow Together.

UFA is one of Canada’s largest and most progressive agricultural co-operatives. We’re a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.

• A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.
• Recognized and Rewarded for Your Performance - At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.
• Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
• We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact [e-mail] .

Stay Connected

We thank all applicants for their interest. Only those selected for an interview will be contacted.