Program Assistant

Vancouver Island Health Authority; Salt Spring Island Electoral Area; On-site; CAD 41,000 - 44,000; Full time

Job summary

The Vancouver Island Health Authority Salt Spring Island site seeks a capable Program Assistant to support Mental Health and Substance Use teams. This temporary full-time admin role coordinates appointments, files, and communications.

You will work with psychiatrists and clinicians, using MS Office to prepare reports, minutes, and correspondence, while ensuring accuracy, privacy, and timely documentation.

Qualifications

• Grade 12 graduation.
• Office Administration Certificate including courses in word processing, spreadsheet and database software.
• Three (3) years recent related administrative or secretarial experience in a similar environment.
• MHSU experience required.
• Or an equivalent combination of education, training and experience.

Responsibilities

• Manage Psychiatrist and/or clinical team appointment bookings with clients.
• Maintain files, typing letters and tables and data entry; photocopying.
• Set up meetings and take minutes.
• Prepare reports and correspondence using MS Office as required.

Skills

Typing 60 wpm

MS Office

Communication

Organization

Data entry

Education

Grade 12

Office Administration Certificate

Related admin experience

Tools

Excel

Word

PowerPoint

Access

Job description

Saltspring Island MHSU (SSMHSU) - Salt Spring Island, BC V8K 2V4 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Shift Start Time/End Time

0800-1600

Days Off

Vacancy Type

Temp FT

Salary Range (Hourly Rate)

$30.55 - $32.39

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Sep. 14 2026

Approximate End Date (For Temporary Assignments ONLY)

Dec. 31 2026

Pending Return of Incumbent

Yes

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services, the Program Assistant provides support to a range of Programs within Mental Health and Substance Use, projects and initiatives. Performs a variety of clerical and administrative duties such as managing Psychiatrist and/or clinical team appointment bookings with clients; maintaining files; typing letters and tables and data entry; photocopying; setting up meetings and taking minutes.

Utilizes a variety of personal computer application software such as Excel, Access, Word, Power Point and related desktop publishing and graphics software to format/design, run and maintain correspondence, reports, procedure manuals, surveys, newsletters, web pages, communications, databases, and spreadsheets from rough draft or as directed. Gathers and compiles information as required, such as client information and statistics. Researches, organizes, and summarizes information for reports.

QUALIFICATIONS:

Education, Training And Experience

• Grade 12 graduation.
• Office Administration Certificate including courses in word processing, spreadsheet and database software.
• Three (3) years recent related administrative or secretarial experience in a similar environment.
• MHSU experience required.
• Or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to type 60 wpm.
• Demonstrated skills in MS Office, including Word, Excel, Outlook and PowerPoint.
• Ability to communicate effectively, both verbally and in writing.
• Ability to apply knowledge of office practices and procedures.
• Ability to operate related equipment.
• Ability to plan, organize and prioritize.
• Business writing skills.
• Ability to establish and maintain rapport with Psychiatrists and clinicians.
• Knowledge of general office procedures.
• Ability to analyze and resolve problems.
• Physical ability to carry out the duties of the position.

Temporary, full time, admin. support required for the mental health team at the Lancer Building, 321 Lower Ganges.For questions please contact [e-mail]