Office Assistant, MHSU

Vancouver Island Health Authority; Duncan; On-site; CAD 35,817 - 38,572; Part time

Job summary

Vancouver Island Health Authority is seeking an Office Assistant to provide clerical support to clinical staff and services. Reporting to the Coordinator, Administrative Services, you will type a variety of documents and maintain records related to admission, discharge and transfers, and provide site-specific receptionist services.

The ideal candidate has Grade 12 with additional Microsoft Office training and at least one year of related experience; experience with mental health and substance

Qualifications

• Grade 12 graduation plus MS Office courses or equivalent.
• One year of related clerical experience.
• Experience preferred working with adults and youth with mental health and substance use issues.

Responsibilities

• Provide site-specific receptionist services including greeting clients and answering general inquiries.
• Type and format a variety of documents and maintain client records relating to admission, discharge and transfers.
• Book appointments and support administrative staff as needed.

Skills

Typing 55 wpm

Oral and written communication

Multitasking

Team collaboration

Public interaction

Discretion & confidentiality

Education

Grade 12 graduation + MS Office courses

Tools

Microsoft Office

Office equipment operation

Job description

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

0900-1342

Days Off

Vacancy Type

Temp PT

Salary Range (Hourly Rate)

$26.42 - $28.25

Paid FTE

0.53

Worked BI-WEEKLY HOURS

37.6

Planned Start Date

Jul. 20 2026

Approximate End Date (For Temporary Assignments ONLY)

Apr. 30 2028

Pending Return of Incumbent

Yes

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.