Processing Center Advisor

emergiTEL Inc.; Edmonton; Hybrid; CAD 52,000 - 70,000; Full time

Job summary

emergiTEL Inc. is seeking a detail-oriented Processing Center Advisor in Edmonton, Alberta, with remote work flexibility and up to 10% onsite travel. The role focuses on post-payment verification to ensure government-funded child care program integrity and accountability.

You will review funding claims, analyze data, apply program rules, and prepare clear documentation and recommendations. A strong background in administration, payment verification, and compliance is essential to succeed in this

Qualifications

• Strong analytical and problem-solving abilities; identify discrepancies across multiple sources.

Responsibilities

• Review funding claims and supporting documentation for accuracy, completeness and compliance with program requirements.
• Analyze financial, operational, and program information to identify discrepancies or issues requiring review.
• Interpret and apply legislation, policies, procedures, guidelines, and funding agreements.
• Validate information from operators and stakeholders using multiple information sources.
• Prepare correspondence, summaries, reports, findings, recommendations, and supporting documentation.
• Maintain accurate records and electronic files; communicate findings professionally to stakeholders.
• Identify recurring issues and participate in risk-based review and process improvements.

Skills

Analytical skills

Attention to detail

Communication skills

Multitasking

Policy interpretation

Adaptability

Education

Bachelor's degree in Business Administration, Public Administration, Finance, Accounting, or related

Tools

Case management systems

Databases

Job description

emergiTEL is hiring for Processing Center Advisor
Location: Edmonton, Alberta (Remote – must reside in Edmonton or within 1 hour of the Edmonton office; up to 10% onsite)
Client: Public Sector
Contract Duration: 5 Months (possibility of extension up to 24 months)
Start Date: ASAP

Below is the full job description:

JOB OPPORTUNITY

Job Title: Processing Center Advisor

Detail

Information

Job ID GOAPRDJP00001031

Contract Duration 5 Months (possibility of extension up to 24 months)

Location Edmonton, Alberta – Remote (must reside in Edmonton or within 1 hour of the Edmonton office; up to 10% onsite)

Client Public Sector

Start Date ASAP

Position Overview

We are seeking detail-oriented, analytical, and client-focused professionals to join our team as Post-Payment Verification Analysts.

In this role, you will help ensure the accuracy, accountability, and integrity of government-funded child care programs by reviewing funding claims, supporting documentation, and program information. You will assess information against program requirements, identify discrepancies, analyze financial and operational data, and contribute to decisions that support program compliance and accountability.

The successful candidate will be comfortable working with large volumes of information, interpreting policies and procedures, communicating with stakeholders, and preparing clear and accurate documentation, findings, and recommendations.

This role is well suited to candidates with experience in program administration, data analysis, payment verification, financial review, grants administration, benefits administration, compliance-related activities, or other environments requiring the review and assessment of complex information.

Key Responsibilities

Review funding claims and supporting documentation to assess accuracy, completeness, and compliance with program requirements.

Analyze financial, operational, and program information to identify discrepancies, inconsistencies, or potential issues requiring further review.

Interpret and apply legislation, policies, procedures, guidelines, funding agreements, and program requirements.

Validate information received from operators and stakeholders using multiple information sources and supporting documentation.

Calculate adjustments, recoveries, overpayments, or other financial impacts where required.

Prepare correspondence, summaries, reports, findings, recommendations, and supporting documentation.

Maintain accurate records, working papers, and electronic files.

Communicate professionally with operators and stakeholders regarding documentation requirements, findings, and review outcomes.

Support the resolution of discrepancies and **escalate** complex issues when appropriate.

Identify recurring issues, trends, and opportunities for process improvement.

Participate in risk-based review and monitoring activities that support program accountability.

Required Skills & Experience

In addition to the qualifications listed in the system, candidates must also demonstrate:

Strong analytical and problem-solving skills, including the ability to identify discrepancies and assess information from multiple sources.

Strong written and verbal communication skills.

Ability to manage multiple priorities and work effectively in a deadline-driven environment.

Experience conducting compliance reviews, monitoring activities, quality assurance reviews, or similar verification activities.

Experience calculating recoveries, adjustments, overpayments, or other financial impacts.

Experience with case management systems, databases, records-management systems, or similar business applications.

Experience participating in risk-based review, monitoring, assessment, or audit-related activities.

Education

University degree or college diploma in Business Administration, Public Administration, Finance, Accounting, or a related discipline.

An equivalent combination of education and experience may be considered.

Strong attention to detail and accuracy.

Ability to interpret and apply policies and procedures.

Strong organizational and time-management skills.

Ability to work independently and within a team environment.

Public sector experience is an asset.

Work Requirements

Location

This position is primarily remote; the successful candidate must reside in Edmonton or within an approximate one-hour driving distance of the Edmonton office to accommodate occasional on-site attendance when required, up to 10% of total hours.

When working remote, work must remain within Alberta.

Possible Work Locations

Edmonton, Forestry Building – 9920 108 Street NW

Hours

Standard hours of work are 8:15 AM to 4:30 PM with a 1-hour lunch break Alberta time, Monday through Friday, excluding holidays observed by the Province.

Ideal Candidate Profile

The ideal candidate is a detail-oriented, analytical professional with experience in program administration, payment verification, financial review, compliance, or audit-related activities. They bring strong analytical and problem-solving skills, the ability to interpret and apply policies, and experience calculating financial impacts and preparing clear documentation and recommendations. Public sector experience is an asset. The candidate is highly organized, client-focused, and capable of managing multiple priorities in a deadline-driven environment.