Print & Services Team Leader — Elevate Customer Experience

Staples Canada; Regina; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is seeking a Print & Services Supervisor in Regina to lead a team, drive sales, and uphold store standards across print and customer service areas. You will guide associates, support programs, and ensure exceptional customer experiences in a fast-paced retail environment.

The role emphasizes leadership, training, and the ability to manage both print production and customer-facing interactions while delivering results for the business.

Qualifications

• 3+ years of customer service experience in retail.
• 1-2 years in a print/graphic communications environment.
• Technical ability to operate computer and printing equipment.
• Ability to perform well in a fast-paced, multi-tasking setting.

Responsibilities

• Model and coach selling within the store and engage customers and associates.
• Execute promotions and maximize sales while assisting customers.
• Lead store areas (cash and print) and uphold store standards.
• Manage operational excellence and brand standards in print.
• Dedicate time for training, development, and knowledge sharing with staff.

Skills

Customer service

Supervisory experience

Print/graphic communications

Technical printing equipment

Job description

Staples Canada is seeking a Print & Services Supervisor in Regina to lead a team, drive sales, and uphold store standards across print and customer service areas. You will guide associates, support programs, and ensure exceptional customer experiences in a fast-paced retail environment.

The role emphasizes leadership, training, and the ability to manage both print production and customer-facing interactions while delivering results for the business.