Print & Services Supervisor — Lead Customer Experience

Staples Canada; Quesnel; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is seeking a Print & Services Supervisor in Quesnel, BC to lead a team, deliver exceptional customer experiences, drive sales, and uphold store standards. You will manage operations, act as keyholder, train associates, and focus on customer solutions in print and services.

This role emphasizes leadership, a fast-paced environment, and a commitment to continuous improvement. Join Staples Canada to support our customers and community with print excellence.

Qualifications

• 3+ years of customer service experience in retail; supervisory experience preferred.
• 1-2 years in a print/graphic communications environment; knowledge of graphic design principles.
• Technical ability to operate computer and printing equipment.
• Ability to thrive in a fast-paced environment with strong prioritization and multitasking skills.

Responsibilities

• Lead a team to provide exceptional customer experiences in print and services.
• Drive sales by executing promotions and maximizing customer engagement.
• Act as keyholder and leader on duty to support programs and training.
• Maintain store standards and operational excellence in print areas.
• Deliver training to associates and promote continuous learning.

Skills

Customer service

Supervisory experience

Graphic design basics

Printing equipment

Tools

Printing software

Job description

Staples Canada is seeking a Print & Services Supervisor in Quesnel, BC to lead a team, deliver exceptional customer experiences, drive sales, and uphold store standards. You will manage operations, act as keyholder, train associates, and focus on customer solutions in print and services.

This role emphasizes leadership, a fast-paced environment, and a commitment to continuous improvement. Join Staples Canada to support our customers and community with print excellence.