Print & Services Supervisor - Customer Experience Leader

Staples Canada; Quesnel; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Job summary

Staples Canada is seeking a Print & Services Supervisor in Quesnel, BC. You will lead a team to deliver exceptional customer experiences, drive sales, and maintain store standards across print and service areas.

You will act as a keyholder, support training, and guide associates in adopting new trends, products, and services to satisfy customers and build lasting relationships. A strong retail and print/graphics background is essential.

Qualifications

• Minimum 3+ years in customer service in retail
• Some supervisory or coaching experience preferred
• 1–2 years in print/graphic communications environment
• Ability to operate printing equipment and computer systems

Responsibilities

• Lead a team to deliver exceptional customer experiences in print and service areas
• Drive sales through effective engagement with customers and promotions
• Serve as a keyholder, supporting programs and store training
• Model selling techniques and coach associates to uphold standards
• Oversee cash handling, print areas, and store operations to meet goals

Skills

Customer service

Supervisory experience

Graphic communications

Printing equipment

Tools

Printing equipment

Job description

Staples Canada is seeking a Print & Services Supervisor in Quesnel, BC. You will lead a team to deliver exceptional customer experiences, drive sales, and maintain store standards across print and service areas.

You will act as a keyholder, support training, and guide associates in adopting new trends, products, and services to satisfy customers and build lasting relationships. A strong retail and print/graphics background is essential.