Print & Sales Associate — Customer‑Focused & Growth‑Oriented

Staples Canada; Victoria; On-site; CAD 17,000 - 25,000; Part time

Benefits offered by this job

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Job summary

Staples Canada is hiring a retail associate in Victoria, BC. You will deliver exceptional customer service, learn our print and customer service offerings, and use our selling model to recommend products.

You'll collaborate with store leaders to meet sales goals, perform in-store print production, and maintain health, safety, and privacy standards while assisting customers with orders and merchandise displays.

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Responsibilities

• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
• Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
• Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
• Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Job description

Staples Canada is hiring a retail associate in Victoria, BC. You will deliver exceptional customer service, learn our print and customer service offerings, and use our selling model to recommend products.

You'll collaborate with store leaders to meet sales goals, perform in-store print production, and maintain health, safety, and privacy standards while assisting customers with orders and merchandise displays.