Print & Services Lead - Drive Sales & Customer Experience

Staples Canada; British Columbia; Vor Ort; CAD 40.000 - 55.000; Vollzeit

Benefits dieser Stelle

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Zusammenfassung

Staples Canada is seeking a Print & Services Supervisor to lead a team delivering exceptional customer service in-store. You will guide staff in solutions, products, and services while building lasting customer relationships and ensuring smooth operations.

As a keyholder, you will act as leader on duty, support programs, and train associates to maintain store standards in print and customer service areas.

Qualifikationen

• 3+ years of customer service in retail; supervisory/coaching experience preferred.
• 1-2 years in print/graphic communications with knowledge of graphic design principles.
• Technical ability to operate computer and printing equipment.
• Ability to work in a fast-paced environment with strong prioritization, organization, and multi-tasking.

Aufgaben

• Lead a team to provide exceptional customer experiences and drive sales.
• As a keyholder, act as a leader on duty and support programs and training.
• Model selling and engage customers in print and customer service areas.
• Manage operations and store brand standards in print.
• Conduct training and development for associates.

Kenntnisse

Customer service

Supervisory experience

Graphic design principles

Printing equipment

Prioritization

Organization

Tools

Printing equipment

Jobbeschreibung

Staples Canada is seeking a Print & Services Supervisor to lead a team delivering exceptional customer service in-store. You will guide staff in solutions, products, and services while building lasting customer relationships and ensuring smooth operations.

As a keyholder, you will act as leader on duty, support programs, and train associates to maintain store standards in print and customer service areas.