Premium Stadium Catering Specialist

Sodexo Live! in Canada; Vancouver; On-site; CAD 32,000 - 52,000; Full time

Job summary

Sodexo Live! in Canada is seeking a Catering Worker to deliver elevated guest service at BC Place Stadium in Vancouver. This on-site role emphasizes fast, accurate service, menu knowledge and collaboration with the event team to create memorable experiences for guests.

Qualifications include a high school diploma, SIR or TIPS training, and the ability to work nights, weekends and holidays in a dynamic stadium setting.

Qualifications

• High school diploma or equivalent.
• SIR or TIPS trained or equivalent.
• Of age to serve alcoholic beverages, based on local requirements.
• Demonstrated ability to understand and implement written and verbal instructions.
• Strong team orientation and ability to work with a variety of departments to accomplish tasks.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division).
• Ability to work well independently.
• Ability to work well in a high-stress, fast-paced environment.
• Must be able to read/write/understand English as used by guests.
• POS and digital register experience.
• Scheduling flexibility to include nights, weekends and holidays.

Responsibilities

• Smile, greet and focus on customers; apply active listening when taking orders.
• Be knowledgeable about menu offerings to answer questions accurately.
• Incorporate up-selling techniques and confirm orders to ensure accuracy.
• Process orders in the proper sequence by entering into POS.
• Inform culinary staff when quantities are low or when special requests are received.
• Receive and prepare food and beverages for delivery; check quality and completeness.
• Ensure orders are accurate and include all condiments.
• Monitor delivery to ensure guest satisfaction and address additional requests.
• Follow Sodexo Live! uniform and grooming standards.
• Attend pre-shift or pre-event meetings and follow manager instructions.
• Demonstrate thorough knowledge of menus and offerings.
• Take initiative in fulfilling guest requests and involve a supervisor if needed.
• Follow local guidelines for responsible alcohol service; check IDs as required.
• Follow attendance and break procedures.
• Maintain customer focus and attention to detail in all tasks.
• Foster positive team relations with staff and management.
• Perform opening/closing side work per checklists.

Skills

Guest service

Team orientation

Communication

Math basics

High-stress work

Flexible scheduling

POS operations

Instruction following

Education

High school diploma or equivalent

SIR or TIPS trained

Age to serve alcohol (where required)

Tools

POS system / digital register

Job description

Sodexo Live! in Canada is seeking a Catering Worker to deliver elevated guest service at BC Place Stadium in Vancouver. This on-site role emphasizes fast, accurate service, menu knowledge and collaboration with the event team to create memorable experiences for guests.

Qualifications include a high school diploma, SIR or TIPS training, and the ability to work nights, weekends and holidays in a dynamic stadium setting.