Stadium Event Hospitality Supervisor

Sodexo Live! in Canada; Vancouver; On-site; CAD 52,000 - 70,000; Full time

Job summary

Sodexo Live! in Canada seeks a Hospitality Lead Supervisor to manage the BC Place Stadium concessions and bar operations on event days.

You will lead supervisors and frontline teams across concession stands, bars, vending and service points, ensuring staffing, safety, and guest readiness for high-volume events. Ideal candidates offer leadership in hospitality, strong judgment, and the ability to coordinate with cross-functional teams to protect service quality and revenue.

Qualifications

• Leadership experience in hospitality, food and beverage, retail, events or another high‑volume customer-facing environment.
• Strong judgement, communication and problem-solving skills with the ability to lead multiple teams and priorities at once.
• A proactive, visible leadership style and confidence making decisions in real time.
• Working knowledge of food safety, inventory, cash/POS and responsible alcohol service practices.
• Serving It Right certification required; Food Safe certification is an asset.
• Availability for mandatory events, including evenings, weekends and holidays as scheduled.

Responsibilities

• Lead the event-day operation for an assigned level or major area, ensuring all locations are staffed, stocked, safe and guest-ready.
• Direct and support Zone Supervisors, Stand Leaders and frontline teams; set priorities, deploy resources and provide real-time coaching.
• Own pre-event readiness, including staffing, equipment, food production, merchandising, health and safety checks and team briefings.
• Monitor guest flow, sales demand, inventory and production throughout the event; make timely operational adjustments to protect service and revenue.
• Coordinate with Operations, culinary, warehouse, beverage, technology/POS and other support teams to resolve issues quickly.
• Maintain high standards for food safety, responsible alcohol service, cleanliness, merchandising and overall presentation.
• Address guest and employee concerns professionally and make sound decisions in a fast-moving live-event environment.
• Oversee event administration, required documentation and timely operational updates to management.
• Lead end-of-event close, including cleaning, product storage, equipment shutdown, security and completion of required paperwork.
• Provide event feedback and identify opportunities to improve efficiency, service, team performance and the guest experience.

Skills

Leadership experience

Communication skills

Problem-solving

Availability for events

Serving It Right

Job description

Sodexo Live! in Canada seeks a Hospitality Lead Supervisor to manage the BC Place Stadium concessions and bar operations on event days.

You will lead supervisors and frontline teams across concession stands, bars, vending and service points, ensuring staffing, safety, and guest readiness for high-volume events. Ideal candidates offer leadership in hospitality, strong judgment, and the ability to coordinate with cross-functional teams to protect service quality and revenue.