Pre-Owned Sales Manager

Pfaff Auto Group; Newmarket; Hybrid; CAD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Disability Coverage

Life Insurance

RRSP Plans

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Professional Development

Job summary

Audi Newmarket, operated by Pfaff Auto Group, seeks a Pre-Owned Sales Manager to lead the premium pre-owned sales unit in Newmarket, Ontario. You will coach a high-performing team, manage inventory and pricing, and ensure a premium buying experience for clients.

You’ll drive profitability through effective lead management, performance metrics, and strategic initiatives, while developing talent and maintaining a strong customer-centric culture.

Qualifications

• Proven automotive retail sales leadership with a track record of performance.
• OMVIC Certification is required.
• Valid Ontario driver’s license with a clean record.
• Strong coaching, communication, and customer service skills.

Responsibilities

• Build, coach, and lead a high-performing pre-owned sales team.
• Oversee inventory management, pricing, and merchandising.
• Drive lead management, follow-up, and sales processes.
• Develop and execute sales strategies to meet profitability targets.
• Recruit, retain, and develop sales talent.

Skills

Leadership

Coaching

Inventory management

Trade appraisals

Sales performance metrics

Customer service

Communication

Education

OMVIC Certification

Job description

Pre-Owned Sales Manager-Audi Newmarket, Newmarket, ON L3Y 9A1Are you a proven automotive sales leader who thrives on building winning teams, delivering exceptional customer experiences, and driving profitable growth?**Audi Newmarket** is looking for a high-performing **Pre-Owned Sales Manager** to lead one of the most important areas of our business. This is an opportunity to join a premium luxury brand, make a direct impact on dealership performance, and grow your career with a forward-thinking automotive organization that invests in its people.If you're passionate about developing talent, maximizing profitability, and creating memorable customer experiences, we want to hear from you.**What You'll Do**:* Build, coach, and inspire a high-performing sales team to achieve and exceed sales objectives.* Mentor and develop Sales Consultants through ongoing coaching, training, and performance management.* Support customers throughout the purchasing journey, creating a premium and memorable buying experience.* Foster a customer-focused culture that prioritizes relationship building, transparency, and trust.* Ensure proper follow-up of all prospects through effective lead management and sales processes.* Monitor and manage department performance metrics to drive growth and profitability.* Oversee all aspects of pre-owned inventory management, including acquisitions, appraisals, pricing, reconditioning, and merchandising.* Manage inventory turn, vehicle marketing, online listings, and wholesale activities.* Work closely with leadership to develop and execute sales strategies that support dealership objectives.* Recruit, retain, and develop top sales talent.* Other duties as required.**What We're Looking For*** Proven experience in automotive retail sales, preferably in a leadership capacity.* Prior dealership management or supervisory experience considered a strong asset.* Strong understanding of inventory management, trade appraisals, and sales performance metrics.* OMVIC Certification required.* Valid Ontario Driver's License with a clean driver's abstract.* Excellent leadership, coaching, communication, and customer service skills.* Strong business acumen with a focus on results and profitability.* Ability to thrive in a fast-paced, performance-driven environment.**Total Rewards:****Audi Newmarket** offers a comprehensive benefits package designed to support you and your family, with options that include:* Pay: CA$140,000.00 - CA$180,000.00 per year* Medical, Dental and Vision Plans* Paid Holidays & PTO* Disability Coverage* Life Insurance* RRSP Plans* Employee Stock Purchase Plan* Professional Development & Growth Opportunities* Vehicle Purchase Discounts* Employee Assistance & Wellness Programs**Ready to Lead and Win?**If you’re a results-driven leader who’s ready to take ownership, build a winning team, and grow your career with a company that invests in its people—**Pfaff Automotive** wants to hear from you. Apply today and start driving your future forward with **Audi Newmarket****!**