Parts Advisor

Pfaff Auto Group; Newmarket; Hybrid; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Disability Coverage

Life Insurance

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Job summary

Audi Newmarket is seeking an experienced and highly organized Parts Advisor to join our team. The ideal candidate will assist customers and technicians in identifying automotive parts, ensuring Parts and Service operations run smoothly.

With a minimum of 3 years of experience and excellent customer service skills, the Parts Advisor will maintain inventory accuracy and support the department's efficiency while enjoying a comprehensive benefits package, including medical and wellness programs.

Qualifications

• Minimum 3 years of experience as an Automotive Parts Advisor or in a similar dealership parts role.
• Strong knowledge of automotive parts and dealership Parts Department operations.
• Ability to multitask and prioritize effectively in a fast-paced dealership environment.

Responsibilities

• Assist customers and internal teams in selecting the correct automotive parts.
• Pick and deliver parts to technicians efficiently.
• Maintain accurate, organized, and well-stocked parts inventory.

Skills

Automotive parts experience

Customer service skills

Attention to detail

Organizational skills

Verbal English communication

Job description

Are you passionate about the automotive industry and delivering an exceptional customer experience? **Audi Newmarket** is looking for an experienced and highly organized **Parts Advisor** to join our team.As a **Parts Advisor**, you’ll play an important role in keeping our Parts and Service operations running smoothly. From assisting customers and technicians with the right parts to maintaining accurate inventory and supporting daily Parts Department operations, you’ll help deliver the level of service expected from the Audi brand.If you have automotive parts experience, strong attention to detail, and enjoy working in a fast-paced dealership environment, we want to hear from you.**What You’ll Be Doing*** Assist customers and internal dealership teams in identifying and selecting the correct automotive parts.* Pick and deliver parts to technicians efficiently to help keep Service Department operations moving.* Receive incoming shipments, verify quantities, and report any discrepancies to management.* Provide customers with accurate pricing, product information, and availability in person and over the phone.* Recommend related parts, accessories, and available specials based on customer needs.* Maintain accurate, organized, and well-stocked parts inventory.* Process returned or unused parts from the workshop and ensure items are properly returned to inventory.* Assist with inventory organization, stock management, and general Parts Department upkeep.* Pick up and deliver parts to customers or suppliers using a company vehicle when required.* Support the Parts Manager and team with additional responsibilities to ensure the efficient operation of the department.**What You Bring*** Minimum **3 years of experience as an Automotive Parts Advisor** or in a similar dealership parts role.* Previous experience working within the automotive industry.* Strong knowledge of automotive parts and dealership Parts Department operations.* Excellent customer service and interpersonal skills.* Strong verbal and written English communication skills.* Excellent organizational skills with exceptional attention to detail.* Ability to multitask and prioritize effectively in a fast-paced dealership environment.* Strong numerical aptitude and accuracy.* Ability to work independently while contributing to a collaborative team environment.* Valid Ontario Driver’s Licence and a clean driver’s abstract.**Total Rewards:****Audi Newmarket** offers a comprehensive benefits package designed to support you and your family, with options that include:* Pay: CA$45,000.00 - CA$50,000.00 per year* Medical, Dental and Vision Plans* Paid Holidays & PTO* Disability Coverage* Life Insurance* RRSP Plans* Employee Stock Purchase Plan* Professional Development & Growth Opportunities* Vehicle Purchase Discounts* Employee Assistance & Wellness ProgramsIf you’re an experienced automotive parts professional who takes pride in accuracy, organization, and exceptional service, apply today and take the next step in your automotive career with Audi Newmarket.