Plumbing & HVAC Counter Sales Pro

Wolseley Inc; Calgary; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Safety-focused workplace

Company-paid core benefits

RRSP with company match

Paid vacation & sick time

Annual bonus & profit-sharing

Employee discounts

Education reimbursement & career dev

Employee referral programs

Job summary

Wolseley Canada, the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country, invites you to join our team in Calgary. As a first contact for customers, you will provide product knowledge, respond to inquiries, and support urgent contracting jobs.

The role emphasizes strong customer service, local market knowledge and proficiency with Microsoft Office. Prior AS400 experience is an asset; we offer comprehensive benefits and a supportive, inclusive

Qualifications

• Previous technical experience in sales or customer service in wholesale or distribution.
• Local market knowledge with HVAC and Plumbing is an asset.
• General computer skills including Microsoft Office.
• Experience with AS400 is an asset.
• Exceptional customer service and professional communication skills.

Responsibilities

• Provide prompt product knowledge and information to customers in a professional manner.
• Respond to customers in person, by phone or email.
• Prepare small order quotations for urgent contracting jobs.
• Pick customer orders from warehouse.
• Perform necessary product research in catalogues and online.
• Verify all items are available for the customer as ordered and scheduled.
• Responsible for building positive relationships with customers and associates.
• Take initiative to maintain stock of the counter area as needed.
• Offer help and assistance in the warehouse if required.

Skills

Sales or Customer Service experience

HVAC/Plumbing knowledge

MS Office proficiency

Customer service & communication

Tools

AS400

Job description

Wolseley Canada, the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country, invites you to join our team in Calgary. As a first contact for customers, you will provide product knowledge, respond to inquiries, and support urgent contracting jobs.

The role emphasizes strong customer service, local market knowledge and proficiency with Microsoft Office. Prior AS400 experience is an asset; we offer comprehensive benefits and a supportive, inclusive