Pharmacy Assistant

Neighbourly Pharmacy Inc.; Kingston; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Neighbourly Pharmacy is seeking a full-time Pharmacy Assistant to join Lovell Drugs - KOPI Compounding Center in Kingston, Ontario. The role focuses on top-notch client service, compounding activities, and compliance with safety and regulatory standards.

The successful candidate will perform dispensing tasks, support pharmacy operations, and contribute to inventory control while maintaining a professional, customer-focused environment.

Qualifications

• Preference given to those with retail pharmacy experience.
• Kroll experience is an asset.

Responsibilities

• Dispensing: prepare products per master formulas and follow SOPs.
• Maintain pharmacy operations: keep areas clean, stock supplies, handle calls and inquiries.
• Assist with inventory control and billing as needed.
• Support with labeling, sorting, and processing prescriptions under pharmacist supervision.

Skills

Organizational skills

Multitasking

Customer communication

Criminal record check

Job description

Neighbourly Pharmacyis looking for aFull-Time Pharmacy Assistant to join our team atLovell Drugs - KOPI Compounding Center in Kingston, Ontario.

Compensation listed is a starting point only and will be determined based on candidate experience.

Position Summary

The Compounding Pharmacy Assistant is in charge of offering top-notch client service in a polite, informed, and professional way. In addition to focusing on achieving pharmacy excellence in the areas of customer service, workflow efficiency, and inventory control, the compounding pharmacy Assistant is required to perform compounding activities including sterile and hazardous compound preparation, following all safety protocols in our state of the art facility. The Assistant is responsible for performing specific dispensing functions as outlined by provincial regulations and standards of practice.

Responsibilities

Dispensing

• Perform specialty compounding activities, preparing products according to master formulas
• Adhere to all compounding Standard Operating Procedures as maintained by the compounding supervisor
• Adhere to all safety and cleaning precautions and procedures to avoid exposure and contamination risk with Active Pharmaceutical Ingredients (APIs)
• Receive a written prescription from customers
• Locate the medication, select the prescription container, and count/pour the medication
• Attach the label to the prescription container
• Ensure that the original container, prescription container contents, and label are checked and initialized by the pharmacist
• Regularly phone customers for unclaimed prescriptions

Pharmacy Operations

Perform other tasks as outlined by the pharmacy manager or staff pharmacists. To include:

• Keep all areas of the pharmacy clean, neat, and professional
• Maintain adequate stock of pharmacy supplies
• Answer the pharmacy telephone, except for the doctor's line, which should be answered by a pharmacist
• All doctors' calls and inquiries regarding prescriptions, copies, drug information, and poisons must be referred to a pharmacist
• Assist with third-party billing
• Set up a schedule for outdated pharmaceuticals
• Assist with inventory control
• Assist with checking off and putting away pharmaceutical orders
• Maintain stocks of pamphlets/consumer information
• Maintain OTC/non-prescription sections, as designated
• Other duties as required

Qualifications

• Preference will be given to those who have retail Pharmacy experience
• Kroll experience is an asset

Skills

• Strong organizational skills and attention to detail
• Able to work independently and have experience multi-tasking
• Professional attitude and ability to communicate well with customers and co-workers
• Due to this position's sensitive nature, the successful candidate must complete a Criminal Record Check

Schedule

• Monday to Friday | 9:00 AM – 5:30 PM

This job description represents the general responsibilities and duties of the position but should not be construed as an all-inclusive detailed job description.

Who We Are:

Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 300+ locations from coast to coast are united by one priority: our patients! We strive to uphold each pharmacy's tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We are proud to be recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Neighbourly Pharmacyis an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

While all responses are appreciated, only those being considered for interviews will be acknowledged.