Pet Care Client Concierge | Vet Clinic Support

Vets for Pets; Southend; On-site; CAD 23,000 - 31,000; Part time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Southend Victoria Vets for Pets is seeking a friendly receptionist to greet clients and their pets, provide guidance on services, and coordinate day-to-day operations using our online booking system.

You will manage payments and bookings, support the clinical team, and help create a welcoming atmosphere. Previous receptionist experience is advantageous; must enjoy working with people and animals.

Qualifications

• Receptionist experience is advantageous.
• Must be computer literate and comfortable with an online booking system.
• Ability to manage payments and future bookings confidently.
• Strong client-service orientation with pets in mind.

Responsibilities

• Greet clients and their pets on arrival.
• Provide guidance on practice services and available add-ons.
• Manage payments and future bookings confidently.
• Coordinate day-to-day routines using the online booking system.

Skills

Customer service

Communication

Calm under pressure

Computer literacy

Reception experience

Tools

Online booking system

Job description

Southend Victoria Vets for Pets is seeking a friendly receptionist to greet clients and their pets, provide guidance on services, and coordinate day-to-day operations using our online booking system.

You will manage payments and bookings, support the clinical team, and help create a welcoming atmosphere. Previous receptionist experience is advantageous; must enjoy working with people and animals.