Vet Clinic Receptionist & Client Care Specialist

P3 Veterinary Partners; Kelowna; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Wellness programs

Pet and veterinary discounts

Uniform allowance

Extended paid learning opportunities

Job summary

Pawsitive Veterinary Care in Kelowna, BC, is seeking a friendly receptionist to support our veterinary team. You will greet clients, schedule appointments, handle invoices, and maintain medical records with care and accuracy.

The role requires strong communication, organization, and a positive attitude toward pets and people. Training is provided, with compensation based on experience and a 3-month probation period. This is a full-time, on-site position with daytime hours.

Qualifications

• Strong hospitality and communication skills are essential in a front-desk role.
• Professional phone etiquette and the ability to manage multiple tasks.
• Ability to learn basic medical terminology and clinic protocols.

Responsibilities

• Greet clients and manage check-in/check-out.
• Schedule appointments using web-based software.
• Invoice clients and handle basic payment issues.
• Maintain accurate medical records and ensure a clean hospital environment.

Skills

Hospitality

Telephone Etiquette

Time Management

Proactive Problem Solving

Active Listening

Growth-Mindset

Tools

Web-based scheduling software

Job description

Pawsitive Veterinary Care in Kelowna, BC, is seeking a friendly receptionist to support our veterinary team. You will greet clients, schedule appointments, handle invoices, and maintain medical records with care and accuracy.

The role requires strong communication, organization, and a positive attitude toward pets and people. Training is provided, with compensation based on experience and a 3-month probation period. This is a full-time, on-site position with daytime hours.