Personal Lines Insurance Account Manager

JobsMedia.io; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Commission on new business & renewals

Work From Home after training

Job summary

Hello World Recruitment in Toronto is seeking a Personal Lines Account Manager to manage a growing book of personal lines business and strengthen client relationships.

You will handle renewals, quotes, endorsements, and cross-sell opportunities while maintaining high service standards; R.I.B.O. license is required and Powerbroker experience is a plus. This role offers a path to growth within a reputable brokerage and potential for remote work after training.

Qualifications

• Minimum 3-5 years of personal insurance account management experience.
• R.I.B.O. license required.
• Proficiency in Powerbroker is an asset.
• Strong knowledge of insurance carriers and portals.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.

Responsibilities

• Client Service & Support: Respond quickly and professionally to inquiries while ensuring high service levels.
• Account Management: Review renewals, provide quotes, and remarket policies to stay competitive.
• Cross-Selling & Up-Selling: Identify opportunities to grow the account with new products.
• Claims & Endorsements: Handle endorsements, renewals, and claims through EPIC and portals.

Skills

Account management

Client service

Communication

MS Outlook

Education

R.I.B.O. license

Tools

Powerbroker

Excel

Word

Job description

Personal Lines Account Manager - Insurance

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.

We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in Toronto. This role will be responsible for managing a book of personal lines business, and helping to drive growth while maintaining strong relationships with existing clients.

3 Reasons To Apply

Join a reputable brokerage

on small but growing team.

Competitive compensation

package with benefits, and generous commission structure for new business and renewals.

Work From Home

available after initial training.

Responsibilities

• Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
• Account Management: Review renewals, provide quotes, and remarket policies as necessary to keep the portfolio competitive.
• Cross-Selling & Up-Selling: Identify and act on opportunities to cross-sell and up-sell products to maximize account growth.
• Claims & Endorsements: Handle endorsements, renewals, and claims, ensuring all necessary documentation is processed through EPIC and company portals.

Desired Skills

• Minimum 3-5 years of experience in personal insurance account management.
• R.I.B.O. license required.
• Proficiency in Powerbroker is an asset.
• Strong knowledge of insurance carriers and portals.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.