Remote Personal Lines Account Manager – Growth & Service

JobsMedia.io; Toronto; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Commission on new business & renewals

Work From Home after training

Job summary

Hello World Recruitment in Toronto is seeking a Personal Lines Account Manager to manage a growing book of personal lines business and strengthen client relationships.

You will handle renewals, quotes, endorsements, and cross-sell opportunities while maintaining high service standards; R.I.B.O. license is required and Powerbroker experience is a plus. This role offers a path to growth within a reputable brokerage and potential for remote work after training.

Qualifications

• Minimum 3-5 years of personal insurance account management experience.
• R.I.B.O. license required.
• Proficiency in Powerbroker is an asset.
• Strong knowledge of insurance carriers and portals.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.

Responsibilities

• Client Service & Support: Respond quickly and professionally to inquiries while ensuring high service levels.
• Account Management: Review renewals, provide quotes, and remarket policies to stay competitive.
• Cross-Selling & Up-Selling: Identify opportunities to grow the account with new products.
• Claims & Endorsements: Handle endorsements, renewals, and claims through EPIC and portals.

Skills

Account management

Client service

Communication

MS Outlook

Education

R.I.B.O. license

Tools

Powerbroker

Excel

Word

Job description

Hello World Recruitment in Toronto is seeking a Personal Lines Account Manager to manage a growing book of personal lines business and strengthen client relationships.

You will handle renewals, quotes, endorsements, and cross-sell opportunities while maintaining high service standards; R.I.B.O. license is required and Powerbroker experience is a plus. This role offers a path to growth within a reputable brokerage and potential for remote work after training.