Personal Banking Trainee: Start Your Branch Career

TD

Duncan

On-site

CAD 44,000 - 59,000

Full time

3 days ago

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Job summary

TD Canada Trust in Duncan, BC, is seeking a Personal Banking Associate Trainee to guide customers to the right staff for new accounts, investments, and banking solutions. You’ll help customers resolve financial needs while ensuring accurate documentation and privacy compliance.

The role emphasizes relationship-building, regulatory adherence, and learning TD’s processes. Training is provided, with potential mobility to other TD locations within the assigned district after completion of the

Qualifications

High School diploma and/or 1+ years of relevant experience.
IFC licensing within 90 days of start date.
Post-secondary or undergraduate degree preferred.
Proficiency in MS Office (Word, Excel, Outlook), branch software and internet.
Strong administration, organizational, planning and time management skills.

Responsibilities

Engage customers with day-to-day advice and banking transactions.
Guide customers to the right staff for solutions while handling confidential matters.
Educate customers on digital banking trends and use of mobile, ATM, and online banking.
Support frontline staff with cash and non-cash transactions and escalate issues.
Contribute to improvements in branch operations and customer experience.
Complete business processes accurately and in compliance with TD policies.