Personal Banking Trainee: Growth, Training & Mobility

TD; Delta; On-site; CAD 46,000 - 61,000; Full time

Job summary

TD Canada Trust in Delta, BC is seeking a Personal Banking Associate Trainee to guide customers through banking solutions, handle transactions, and connect clients with the right staff. The role includes mobility within the assigned district and future placement opportunities in personal and commercial banking.

You are a self-starter with strong communication and time-management skills, proficient in MS Office, and open to meeting licensing requirements within 90 days of starting.

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• IFC or equivalent certification within 90 days of start date.
• Post-secondary or undergraduate degree preferred.
• Proficiency in using MS Office (Word, Excel and Outlook).
• Knowledge of banking solutions and processes to advise customers.
• Self-starter who works independently in a dynamic work environment.
• Strong communicator with customer-facing skills.

Responsibilities

• Engage customers in day-to-day advice needs and service transactions.
• Understand customer needs and guide to the right contact for solutions.
• Build customer confidence in digital banking options.
• Support frontline staff with cash and non-cash transactions and resolve issues.
• Suggest improvements to branch operations for better customer experience.
• Complete business processes accurately and in line with regulations.
• Promote teamwork and ongoing personal development.

Skills

Customer service

Communication

Time management

Independence

MS Office

Banking knowledge

Education

High School diploma

Post-secondary degree

IFC certification

Tools

MS Office Suite

Job description

TD Canada Trust in Delta, BC is seeking a Personal Banking Associate Trainee to guide customers through banking solutions, handle transactions, and connect clients with the right staff. The role includes mobility within the assigned district and future placement opportunities in personal and commercial banking.

You are a self-starter with strong communication and time-management skills, proficient in MS Office, and open to meeting licensing requirements within 90 days of starting.