Banking Client Service Associate

CIBC; Leamington; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Benefits program

Employee share plan

Paid time off

Job summary

CIBC seeks a Client Service Representative to join a fast-paced Personal and Business Banking team in a on-site role. You will support clients with daily banking needs and connect them with the right specialists to help achieve their financial goals.

Flexibility to work evenings and weekends within a travel-friendly scope is required. You will help clients navigate accounts, protect information, and use mobile banking tools to enhance service.

Qualifications

• Put clients first and act with integrity.
• Strong communication and listening skills.
• Ability to explain financial products clearly and accurately.

Responsibilities

• Engage with clients to manage accounts and cross-sell appropriate products.
• Provide excellent service by answering questions and processing transactions.
• Guide clients to the right internal teams to reach their financial goals.

Skills

Accountability

Banking

Client Loyalty

Client Relationship Building

Client Service

Communication

Confidentiality

Customer Engagement

Financial Products

Job description

CIBC seeks a Client Service Representative to join a fast-paced Personal and Business Banking team in a on-site role. You will support clients with daily banking needs and connect them with the right specialists to help achieve their financial goals.

Flexibility to work evenings and weekends within a travel-friendly scope is required. You will help clients navigate accounts, protect information, and use mobile banking tools to enhance service.