People & Culture Store Leader - Inspire Teams & Growth

Alliance Consumer Growth, LLC; Domain; On-site; CAD 81,583,000 - 135,972,000; Full time

Benefits offered by this job

Bonus program

401(k) plan

Employee discount

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Mental health

Parental leave

Referral bonus

Job summary

SKIMS is seeking an Assistant Store Leader – People & Culture to partner with the Store Leader on people strategy, hiring, onboarding, development, and employee relations at our store in Canada. You will drive a high-performing, inclusive team culture while delivering exceptional customer service.

You’ll lead talent acquisition, onboarding, scheduling, and performance management, ensuring legal compliance and a welcoming, growth-focused environment for Team Members and customers alike.

Qualifications

• 2–4 years of experience in a people leadership role.
• Strong knowledge of hiring, recruiting, onboarding, and performance management best practices.
• Track record of proactively identify talent needs and build a strong pipeline through networking and ongoing outreach.
• Experience handling employee relations with professionalism, confidentiality, and empathy.

Responsibilities

• Lead with a Customer Obsessed mindset by building a team that is engaged, motivated, and consistently focused on delivering exceptional service to every customer.
• Own all talent acquisition responsibilities for the store, including outreach, recruitment, interviews, and hiring.
• Be proactive in hiring and anticipate staffing needs ahead of time and maintain a strong bench of potential candidates.
• Drive Results through people. You connect hiring strategies, staffing levels, and team performance directly your store's KPIs and customer experience.
• Lead and execute the onboarding experience to ensure every new hire feels welcomed, supported, and set up for success!
• Proactively manage scheduling and labor planning to ensure the store is staffed to meet business demands while delivering on the SKIMS service promise.
• Support the Learning Agility of the team by identifying training needs, coaching in the moment, and building learning plans that support career growth and team development.
• Own the store’s performance management routines. You support a culture of clear expectations, feedback, and consistent coaching.
• Manage employee relations with care and objectivity. You have strong communication, confidentiality, organization, and consistent follow-through.
• Identify strong leaders and build a bench of talent by supporting growth and succession plans. You help your team to see a future for themselves at SKIMS.
• Develop and execute engagement strategies that recognize wins, celebrates individuality, and fosters team connection.
• Ensure compliance with all SKIMS policies, procedures, and relevant labor laws. You maintain high standards of integrity and consistency.
• Partner with your Store Leader and the HQ People & Culture teams on feedback, hiring tools, onboarding resources, and learning strategies that enhance store culture and team performance.
• Model inclusivity and emotional intelligence in every interaction. You Inspire Yourself and Others by supporting a store culture that embraces different voices, perspectives, and lived experiences.

Skills

People leadership

Hiring & onboarding

Employee relations

Performance management

Talent pipeline

Customer service

Job description

SKIMS is seeking an Assistant Store Leader – People & Culture to partner with the Store Leader on people strategy, hiring, onboarding, development, and employee relations at our store in Canada. You will drive a high-performing, inclusive team culture while delivering exceptional customer service.

You’ll lead talent acquisition, onboarding, scheduling, and performance management, ensuring legal compliance and a welcoming, growth-focused environment for Team Members and customers alike.