People & Culture Coordinator

CASEY HOUSE; Toronto; On-site; CAD 49,000 - 59,000; Full time

Benefits offered by this job

Vacation pay in lieu 6%

Hybrid work model

Inclusive workplace

Job summary

Casey House, a specialty hospital in Toronto, seeks a People & Culture Coordinator to support HR operations, engage employees, and drive process improvements. You will maintain confidential files, assist with onboarding and policy development, and coordinate engagement activities in a diverse, inclusive environment.

You will report to the Director of People & Culture, contribute to departmental projects, and balance multiple priorities with discretion and care for equity and accessibility.

Qualifications

• Post-secondary degree or diploma in HR, Business, Education, or related field.
• 2 years of experience in human resources, program coordination, or administration.
• Proficiency with HRIS, LMS, and analytics tools (ADP, eTime, Excel).
• Knowledge of Ontario employment legislation.
• Excellent verbal, written, and interpersonal communication.

Responsibilities

• Provide day-to-day administrative support to the Director, People & Culture and Sr. HR Consultants.
• Prepare, format, and proofread HR documents, correspondence, presentations, and reports.
• Maintain accurate and confidential employee files and departmental records with privacy compliance.
• Coordinate departmental workflows and cyclical HR processes like probation reviews and policy refresh cycles.
• Coordinate policy refreshes, training materials, and P&C communications for distribution.
• Assist with recruitment materials, onboarding, labour relations, and learning activities.
• Support employee engagement activities, recognition initiatives, and events.
• Undertake projects to improve templates, trackers, and workflows.
• Provide logistical support for systems implementations and training events.

Skills

HR knowledge

Communication

Time management

Discretion

Equity & inclusion

Education

HR degree/diploma

Tools

HRIS

LMS

ADP

Excel

Job description

Salary Range: $48,750.00 To $58,500.00 Annually

Role: People & Culture Coordinator
Status:Full-Time, Contract (18 months)
Hours:37.5 hours/ week, Monday to Friday. This is an hybrid position, with a minimum on-site requirement of 3 days / week. On site requirements may vary over the course of the year.
Reporting to:Director, People & Culture
Compensation:$48,750 to $58,500, plus 6% pay in lieu of vacation, and % pay in lieu of benefits

About Casey House

Casey House is unlike any other hospital. We are a specialty hospital providing ground-breaking holistic care for people living with and at risk of HIV. We offer a growing mix of inpatient, outpatient, and community-based services that meet clients where they are in their individual journeys to health and wellness. Our safe, welcoming, and judgement-free environment promotes a sense of belonging and community, where the humanity of each client is at the heart of everything we do.

To support us in this work, we are committed to building a team that reflects the diversity of the community in which we live and serve, including 2SLGBTQ+, Indigenous, Black, andother racialized communities,as well as those living with HIV.Every Casey House staff member, peer, and volunteer acts and delivers care to clients in accordance with our purpose, values, and philosophy of care.

For more information about Casey House, please visit our website: www.caseyhouse.ca

About the Opportunity

The People & Culture Coordinator provides operational and administrative support to the People & Culture team. They enable smooth day-to-day functioning of the department through administrative excellence and responsive service to employees and leaders across Casey House.

In addition to core administrative responsibilities, the Coordinator contributes to employee engagement initiatives, supports policy drafting, and carries out independent projects within the scope and direction set by the Director and Senior HR Consultants. As a trusted partner and liaison for employees and leaders, they ensure high-quality service delivery, coordinate & implement operational HR processes, and contribute to continuous improvements to systems, data, and employee experiences. A commitment to equity, cultural safety, and anti-racism is essential in this role, ensuring that all HR practices, policies, and decision-making frameworks are inclusive, accessible, and responsive to the diverse needs and lived experiences of all employees.

Responsibilities include, but are not limited to:

Human Resources Administration

• Provide day-to-day administrative support to the Director, People & Culture and Sr. HR Consultants.
• Prepare, format, and proofread HR documents, correspondence, presentations, and reports.
• Maintain accurate and confidential employee files and departmental records in accordance with privacy requirements and organizational record-keeping practices.
• Support the coordination of departmental workflows, including tracking deadlines, deliverables, and cyclical HR processes (e.g. probationary reviews, training renewals, policy-refresh cycles, etc).
• Coordinate and develop policy refreshes, training materials, and P&C communications for organizational distribution.
• Conduct preliminary research on legislation, best practices, and comparator policies to inform policy development.
• Assist with the preparation of materials for recruitment, onboarding, labour relations, and learning & development activities as required.

People Engagement

• Serve as a welcoming first point of contact for general employee inquiries, directing questions to the appropriate P&C team member and modeling compassionate, responsive communication.
• Support the planning, logistics, and delivery of employee engagement activities, recognition initiatives, and organizational events.
• Assist in administering engagement touchpoints (e.g., 90-day check-ins, exit interviews, surveys), including compiling summary data for the People & Culture team.
• Contribute ideas and feedback to strengthen employee experience

Projects & Continuous Improvement

• Undertake and independently manage assigned projects that contribute to the People & Culture portfolio, within the boundaries and scope established by the Director and Sr. HR Consultants.
• Identify opportunities to streamline administrative processes and propose improvements to templates, trackers, and workflows.
• Provide logistical and coordination support for departmental initiatives, including systems implementations, training events, etc.

About You

• Post-secondary degree or diploma in Human Resources, Business, Education, or a related field.
• 2 years of experience in human resources, program coordination, administration. Familiarity with unionized and/or healthcare environments is an asset.
• Proficiency with HRIS, LMS, and other analytics tools (i.e. ADP, eTime, Excel)
• General technological proficiency to support modernization of HR processes
• Foundational knowledge with applicable employment legislation (e.g. the Employment Standards Act (ESA), the Labour Relations Act, the Accessibility for Ontarians with Disabilities Act, the Ontario Human Rights Code, the Ontario Pay Equity Act, the Occupational Health & Safety Act, etc.)
• Excellent verbal, written, and interpersonal communication skills
• Service-oriented mindset, with demonstrated sensitivity to individual concerns, and ability to balance compliance with people-centered approaches.
• Strong sense of discretion and demonstrated ability to handle confidential information with professionalism and integrity.
• Highly organized, with excellent time management skills and the ability to balance multiple concurrent priorities.
• Curious, adaptable, and eager to learn; takes initiative within defined scope and seeks guidance appropriately.
• Demonstrated commitment to and knowledge of principles of equity, anti-racism, cultural safety, and accessibility, in the delivery of human resources initiatives and programs.

Casey House is committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request by email to [e-mail] . All information received in relation to accommodation requests will be kept confidential.