People and Culture Coordinator

Kensington Health; Toronto; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Pension Plan

Comprehensive Benefits

Work-Life Balance

Collaborative Culture

Job summary

A healthcare organization in Toronto is seeking a People and Culture Coordinator to support HR functions, manage employee relations, and enhance organizational development initiatives. The ideal candidate has 3+ years in HR, strong communication skills, and proficiency in Microsoft Office. This role offers a competitive salary and comprehensive benefits including a pension plan and work-life balance policies.

Qualifications

• Minimum of 3 years of human resources or administrative experience.
• Knowledge of HR practices, such as attendance management.
• Excellent verbal and written communication skills.

Responsibilities

• Attend fact-finding meetings and prepare documentation.
• Assist with HR projects and process improvements.
• Maintain accurate employee records and filing systems.
• Track attendance and prepare reports for review.

Skills

Human resources experience

Organizational skills

Interpersonal skills

Communication skills

Detail-oriented

Proficiency in Microsoft Office Suite

Education

Post-secondary diploma in Human Resources or Business Administration

Tools

Microsoft Office Suite

SSC

UKG

Job description

Join to apply for the People and Culture Coordinator role at Kensington Health.

Kensington Health is a not-for-profit, community-based model of specialized healthcare services that creates consistently better health outcomes by tirelessly pursuing the best ways to respond to unmet health needs within the communities served.

Kensington Health offers a diverse range of services including long-term care, hospice and community care, cancer screening, diagnostic imaging, ophthalmology, and eye tissue processing for transplants. Kensington Health is committed to being an inclusive place to work, live and receive care. The organization is a system partner, helping to co-lead and support the Mid-West Toronto Ontario Health Team, and is affiliated with the University of Toronto, Faculty of Medicine.

For additional information about Kensington Health, please visit our website at https://www.kensingtonhealth.org

Position Overview

The People and Culture Coordinator supports the Manager, People & Culture with a range of human resources and organizational development activities. This role is responsible for HR administrative functions, including maintaining employee files, drafting employment-related letters, supporting attendance management, and assisting with fact-finding and disciplinary processes. The People and Culture Coordinator will also contribute to organizational development and training initiatives. The role supports both unionized and non-unionized staff at Kensington Health Centre and requires a high degree of confidentiality, attention to detail, and professionalism.

Salary Range: $50,000 - $60,000

Responsibilities

• Employee and Labour Relations: Attend fact-finding meetings and prepare documentation to support investigations. Draft disciplinary letters and ensure appropriate documentation is maintained for employee files. Support grievance and disciplinary responses by gathering documentation, preparing case summaries, and liaising with the Manager, People & Culture. Track grievance activity and outcomes for reporting and trend analysis. Support positive labour-management relations by assisting in communication with union representatives and attending meetings as required.
• Organizational Development & Training: Assist with HR projects, initiatives, and process improvements to enhance efficiency and employee experience. Support the coordination of training projects and staff development activities. Contribute to communication efforts that promote learning and engagement across the organization. Coordinate and provide administrative support for the job evaluation process, including collecting role information, preparing documentation, and maintaining evaluation records. Assist in managing the performance review process, including compiling reports, tracking completion rates, and ensuring accurate data entry into HR systems.
• Administration: Maintain accurate and up-to-date employee records and filing systems. Draft employment letters, status change letters and other employment-related correspondence. Ensure confidentiality of employee records and sensitive HR information. Ensure all HR documentation is completed, signed, and filed appropriately in employee records. Provide general HR administrative support as required, including scheduling meetings, preparing minutes, and responding to staff inquiries. Perform other administrative and HR-related duties as assigned.
• Workforce Management: Support attendance management processes by tracking absences, maintaining related documentation, and preparing reports for review. Support attendance management processes, including recordkeeping and reporting. Complete Exit Interviews. Provide timely updates to the Manager, People & Culture on attendance and workforce issues. Assist with HR-related communications to staff and managers. Assist in the tracking and management of leave of absence requests. Work in compliance with occupational health and safety practices, policies, and legislation.

Required Knowledge and Experience

• Minimum of 3 years of human resources or administrative experience, preferably in healthcare or a unionized environment.
• Knowledge of HR practices, such as attendance management, and disciplinary procedures.
• Strong organizational and interpersonal skills with keen attention to detail.
• Excellent communication skills, both verbal and written.
• Demonstrated discretion in handling sensitive and confidential information.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with SSC and UKG is an asset.

Required Professional Designation/Certificate

Post-secondary diploma in Human Resources, Business Administration, or a related field.

Why Join Kensington Health?

• Pension Plan: HOOP Enrollment effective from your start date
• Comprehensive Benefits: Eligible after 3 months
• Work-Life Balance: 10 statutory holidays + 2 personal leave days annually
• Collaborative Culture: Be part of a team passionate about delivering exceptional patient care and innovation in healthcare