Human Resources Coordinator

CANES Community Care; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

CANES Community Care is a not-for-profit organization focused on delivering high-quality support for seniors to live independently at home. The Human Resources Coordinator supports the Director, Human Resources, and helps manage day-to-day HR operations with a focus on accuracy, compliance, and staff engagement.

You will assist with recruitment, onboarding, training, payroll liaison, HRIS updates, and employee recognition programs, while maintaining records and contributing to a positive

Qualifications

• Experience in HR administration and payroll liaison.
• Familiarity with employment laws (OHSA, Human Rights Code, AODA).
• Experience with HRIS, reporting and analytics.
• Ability to maintain confidentiality.
• Strong communication with stakeholders.

Responsibilities

• Provide admin support for new hires and HR documents.
• Coordinate wage changes and benefits enrollment.
• Maintain employee records and HR metrics.
• Support recruitment activities and onboarding.
• Coordinate training and safety programs.
• Oversee recognition programs and employee engagement.
• Assist with policy updates and HR projects.
• Liaise with payroll and ensure compliance.

Skills

Attention to detail

Organizational skills

Time management

Verbal and written communication

Confidentiality

Problem solving

Education

Post-secondary degree in Human Resources

CHRP designation (in progress)

Tools

HRIS systems

Microsoft Excel

Microsoft Office

Job description

Support a Mission-Driven Team as a Human Resources Coordinator!

CANES Community Care is a not-for-profit organization committed to providing outstanding support and care services that enhance the lives of seniors, enabling them to remain in their homes and communities. Guided by our vision — Live well, age well – with CANES Community Care — we foster a workplace culture rooted in our core values: Reliable, Reputable, Responsive, and Reaching.

POSITION SUMMARY

The Human Resources Coordinator is responsible for providing support to the Director, Human Resources and assists with the administration of the day-to-day operations of the Human Resources department. This role will have a pulse on the department and play a critical role in the development and execution of many human resources processes and programs.

KEY RESPONSIBILITIES

1. Administration

• Provide general administrative support such as preparing correspondence regarding new hires and requests for letters of employment, forms and reports, coordinating and scheduling meetings/interviews/training sessions, and managing deadlines.
• Prepare documentation needed for employees (e.g. effective changes in wage/salary, employment status, or benefits).
• Update the organizational charts.
• Enroll/remove employees into/from the benefits plans (e.g. group health plan, pension plan, etc.).
• Coordinate the wage increase process for unionized employees.
• Liaise with payroll to coordinate any relevant new and changing information (e.g. new hire documentation, leaves of absence, etc.).
• Update and maintain employee records, files, correspondence, and reports.
• Responsible for quarterly HR Metric Report and Dashboard.
• Support departmental continuity by providing backup coverage for HR team members during planned and unplanned absences, as well as peak operational periods.

2. Recruitment Assistance

• Assist the Talent Acquisition Specialist (TAS) with conducting reference checks for candidates.
• Monitor and complete recruitment and termination checklists.
• Assist TAS with recruitment, new hire orientations and offboarding when required
• Attend, coordinate and assist with external and internal career fairs

3. Training and Development

• Coordinate training for the senior management and executive team.
• Manage all first aid training for employees.
• Coordinate the semi-annual mandatory training for all staff.
• Prepare and conduct additional training as required.

4. Employee Recognition

• Manage the employee recognition program.
• Redesign and coordinate the years of service recognition program.
• Coordinate employee appreciation events.
• Assess and monitor employee engagement and satisfaction (e.g. conduct exit interviews, Worklife Pulse Survey, etc.) and provide recommendations for areas of opportunity improvement within the organization.

5. Human Resources Information System

• Update and track first aid training information.
• Make any necessary changes to employees’ status, personal information, etc.
• Ensure all employee information is current.

6. Committee Participation and Coordination

• Act as the Health & Safety Coordinator for the organization.
• Attend and actively participate in Joint Health & Safety Committee (JHSC) meetings, serving as a resource on health and safety matters.
• Coordinate and collect monthly workplace inspection reports and ensure follow-up on identified hazards, concerns, and corrective actions.
• Prepare, distribute, and maintain JHSC agendas, meeting materials, minutes, and action item tracking.
• Support the organization's health and safety program through recordkeeping, reporting, and compliance-related activities.
• Participate in the Employee Engagement & Wellness Committee, fostering employee participation and promoting a positive workplace culture.
• Participate in the development and implementation of an annual Employee Engagement & Wellness Plan aligned with organizational priorities and employee feedback.
• Coordinate and support engagement, recognition, wellness, and team-building initiatives that contribute to employee satisfaction, well-being, and organizational culture.
• Monitor and evaluate engagement and wellness initiatives, providing recommendations for continuous improvement.
• Collaborate with leaders, employees, and committee members to identify opportunities to enhance workplace engagement, wellness, and employee experience.

7. Other

• Work closely with the Director, Human Resources to keep them informed of any problems that may impact the achievement of organizational goals.
• Respond to various queries from managers, employees, and external organizations.
• Provide assistance to the Director, Human Resources with departmental projects and programs where required.
• Conduct research, gathering metric data and statistical reports, and maintaining statistical information.
• Keep current on legislative issues and matters in the organization related to the Human Resources department.
• Build and maintain positive, collaborative relationships with employees, leaders, and stakeholders across the organization to support effective communication and service delivery.
• Contribute to a culture of client safety and employee Health and Safety, by complying with all safety practices of the Organization, reporting unsafe practices and adverse events, and acting on safety recommendations.
• Ensures compliance with all organizational policies, including but not limited to workplace conduct, health and safety, privacy, and workplace violence and harassment policies

QUALIFICATIONS

• Minimum of 1 to 3 years of human resources experience
• Completion of a post-secondary school degree in Human Resources or a related field
• Completion or working towards completion of valid HR designation (i.e., CHRP)
• Knowledge of employment and related legislation (e.g. Occupational Health and Safety Act, Human Rights Code, AODA, and Workplace Safety and Insurance Act
• Experience working with HRIS systems to manage employee data, streamline HR processes, and support reporting and analytics
• Strong attention to detail and organizational skills
• Excellent priority management and time management skills
• Excellent verbal and written communication skills
• Committed to diversity and equality culture
• Ability to adhere to strict confidentiality
• Ability to work well under pressure utilizing effective problem management skills
• Proficiency in Microsoft Suite products including Excel

This job description outlines the principal duties of the role and is not exhaustive. Other duties may be assigned as operational needs require.

We do not use AI for recruitment, all applications and interviews are reviewed by our Talent Acquisition team. This role is for a current position. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity.

CANES Community Care is an equal opportunity employer committed to fostering a diverse, inclusive, and barrier-free workplace. We welcome applications from all qualified individuals and strive to attract, develop, and retain talent from a wide range of backgrounds, experiences, and perspectives.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout the recruitment and selection process. If you require any accommodations, please let us know and we will work with you to meet your needs.