Pediatric Clinical Scheduler & Admin Support

Alberta Health Services; Edmonton; On-site; CAD 35,000 - 43,000; Full time

Job summary

Alberta Health Services' Stollery Children’s Hospital Ambulatory division seeks an Administrative Support III to coordinate pediatric scheduling, referrals and tests. You are the first contact for families, ensuring privacy and accuracy in all appointments.

You will follow written procedures, adapt to changing priorities, and support physicians and the ambulatory team in a fast-paced environment, with strong attention to detail and excellent communication.

Qualifications

• Completion of Grade 12 or equivalent.
• Medical Office Assistant certificate training with minimum 2 years experience in a complex healthcare environment with academic physicians.
• Proficiency in Microsoft Office Suite.
• Training in Connect Care, eCLINICIAN, RightFax Telehealth.
• Understanding of FOIP and Health Information Act.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to think critically and solve complex issues.
• Attention to detail and confidentiality in patient records.

Responsibilities

• Coordinate pediatric scheduling, referrals and tests for ambulatory clinics.
• Serve as first contact for families and maintain patient privacy and accuracy.
• Follow comprehensive written procedures and adapt to changing priorities.
• Support physicians and the Pediatric Clinical Services team in a fast-paced environment.

Skills

Interpersonal communication

Verbal communication

Written communication

Critical thinking

Problem solving

Attention to detail

Confidentiality

Self-sufficiency

Education

Grade 12 or equivalent

Medical Office Assistant certificate

Tools

Microsoft Office Suite

Connect Care

eCLINICIAN

RightFax Telehealth

Job description

Alberta Health Services' Stollery Children’s Hospital Ambulatory division seeks an Administrative Support III to coordinate pediatric scheduling, referrals and tests. You are the first contact for families, ensuring privacy and accuracy in all appointments.

You will follow written procedures, adapt to changing priorities, and support physicians and the ambulatory team in a fast-paced environment, with strong attention to detail and excellent communication.