Pediatric Billing Coordinator

City-Orthodontics-; Edmonton; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Uniforms provided by the employer

Comprehensive group benefits program

Travel incentive for multi-location 

Vacation pay

Job summary

City Orthodontics is seeking a Pediatric Financial Coordinator for aPermanent Full-Time role across our five Edmonton locations in Alberta. You’ll coordinate insurance claims, communicate with families, and manage accounts receivable while supporting reception and scheduling tasks.

The ideal candidate is organized, detail-oriented, and comfortable traveling between clinics to support a friendly, patient-centered practice.

Qualifications

• High School Diploma or equivalent.
• Proficient in English, both written and verbal.
• Experience in reception or administrative work, preferably in a dental setting.
• Experience as a Dental Financial coordinator is an asset.

Responsibilities

• Manage all aspects of insurance administration including filing and submitting claims, direct billing, and liaising with insurance companies by phone
• Communicate with patients and families regarding insurance coverage, fees, invoices and statements
• Manage accounts receivable and monitor production and collection
• Process payments including electronic submissions and close a balanced day
• Help with administrative tasks such as checking-in patients, booking appointments, etc. when needed
• Compile, print, scan and organize financial reports and statements
• Additional duties as required

Skills

English proficiency

Administrative experience

Customer service

Travel between clinics

Education

High School Diploma or equivalent

Tools

Ortho2Edge

Curve Hero

Job description

Position Type:

Permanent Full-Time (40 hr/week)

Location

Edmonton, Alberta

Language:

English

About the Company

We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.

About this Role

We are looking for a Pediatric Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a friendly team-orientated environment.

Responsibilities & Duties

Responsibilities include, but are not limited to, the following:

• Manage all aspects of insurance administration including filing and submitting claims, direct billing, and liaising with insurance companies by phone
• Communicate with patients and families regarding insurance coverage, fees, invoices and statements
• Manage accounts receivable and monitor production and collection
• Process payments including electronic submissions and close a balanced day
• Help with administrative tasks such as checking-in patients, booking appointments, etc. when needed
• Compile, print, scan and organize financial reports and statements
• Additional duties as required

Skills & Experience

We are looking for a professional who demonstrates the following clinical and interpersonal skills:

• High School Diploma or equivalent
• Proficient in English, both written and verbal
• Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
• Experience in reception or administrative work, preferably in a dental setting
• Experience as a Dental Financial coordinator is an asset
• Excellent customer service skills both in person and over the phone
• Available to work during applicable business hours
• Willing to travel between multiple clinic locations within the Edmonton Area

Benefits

• Uniforms provided by the employer
• Comprehensive group benefits program
• Travel incentive for multi-location work
• Vacation pay