Patroller - Edmonton

Indigo-Park-Canada-Inc.-4; Edmonton; On-site; CAD 36,000 - 48,000; Full time

Job summary

Indigo-Park-Canada-Inc.-4 in Edmonton is seeking a Parking Enforcement Officer to patrol assigned properties, ensure compliance with parking ordinances, and issue warnings or citations as needed.

The role requires strong customer service skills, excellent communication, and the ability to solve problems while maintaining a professional demeanor in a fast-paced public environment. Teamwork and independent work are both essential in this position.

Qualifications

• Minimum 2-3 years customer service experience.
• Strong communication and interpersonal skills.
• Demonstrated problem solving skills.
• Able to maintain a professional demeanor in all situations.
• Able to work well in a team oriented environment.
• Able to work independently with minimal supervision.
• Able to work under pressure in a fast-paced environment.

Responsibilities

• Patrol properties to maintain safety
• Maintain close communication with dispatch using two-way radio or cell phone
• Relay information about incidents or emergencies to appropriate personnel
• Write warnings and citations for illegally parked vehicles
• Identify vehicles in violation of parking codes
• Observe and report hazardous conditions such as missing traffic signs or street markings
• Observe and report suspicious objects or vehicles
• Monitor environmental conditions to detect possible hazards (ice, etc.)
• Use hand-held device to enter and retrieve vehicle information
• Investigate and answer complaints regarding contested parking citations
• Prepare and maintain operational records ie: activity logs and contested citations
• Collect coins from parking meters
• Maintain assigned equipment
• Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Professional demeanor

Teamwork

Independent work

Under pressure

Job description

This position is responsible to patrol an assigned area to ensure public compliance with existing parking ordinance while maintaining a high level of professionalism.

Responsibilities

• Patrol properties to maintain safety
• Maintain close communication with dispatch using two-way radio or cell phone
• Relay information about incidents or emergencies to appropriate personnel
• Write warnings and citations for illegally parked vehicles
• Identify vehicles in violation of parking codes
• Observe and report hazardous conditions such as missing traffic signs or street markings
• Observe and report suspicious objects or vehicles
• Monitor environmental conditions to detect possible hazards (ice, etc.)
• Use hand-held device to enter and retrieve vehicle information
• Investigate and answer complaints regarding contested parking citations
• Prepare and maintain operational records ie: activity logs and contested citations
• Collect coins from parking meters
• Maintain assigned equipment
• Perform simple vehicle maintenance, such as checking oil and report mechanical problems to the Manager
• Other duties as assigned

Qualifications

• Minimum 2-3 years customer service experience
• Strong communication and interpersonal skills
• Demonstrated problem solving skills
• Able to maintain a professional demeanor in all situations
• Able to work well in a team oriented environment
• Able to work independently with minimal supervision
• Able to work under pressure in a fast-paced environment