Curb Patroller - Edmonton, AB

LAZ Parking; Edmonton; On-site; CAD 23,000 - 33,000; Full time

Job summary

LAZ Parking is hiring a Curb Supervisor to oversee airport parking facilities during off-shift times. This outdoor, multitasking role involves cashiering, valeting, shuttling, and customer service at Edmonton Airport.

The position requires strong customer service, professional communication, and the ability to work outdoors in all weather. Flexible availability across part-time and full-time hours is expected.

Qualifications

• Supervisory experience preferred.
• Strong customer service experience.
• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Demonstrate the ability to seek improvement.
• Excellent teambuilding and interpersonal skills.

Responsibilities

• Operate two-way radio frequently.
• Walk and stand for long periods outdoors in all weather.
• Work outdoors for extended periods, including entire shifts.
• Monitor curb parking areas and issue citations when needed.
• Provide excellent customer service and assist with questions and directions.
• Exercise tact and diplomacy in dealings with the public and clients.
• Ensure lanes are organized and compliant with laws and airport protocol.
• Maintain courteous, professional relationships with customers, vendors, coworkers and management.
• Perform commercial vehicle audits and report findings.
• Serve as backup to cashiers and valets as needed.
• All other duties as assigned.

Skills

Supervisory experience

Customer service

Professional communication

English proficiency

Team building

Job description

The Details

Position: Curb Supervisor

Starting Rate: $20.40

Hours: Part-time & Full-time / Must have flexible availability

Location: Edmonton Airport

Who is LAZ Parking?

At LAZ Parking we often say, it’s not what we do, it's the way we do it. We’re more than just the fastest growing and second largest parking company, we believe that the work we do and how we treat people can reallyMake a Difference.

The Spirit of the Position

The Curb Supervisor oversees the airport parking facilities during off-shift times, while greetingandcreating a welcoming atmosphere for our customersandclients. This position responds to all locations that have a need for supervision and mustbe flexible as it is a very multitasking position and able to work outdoors.Duties include, but are not limited to, cashiering, valeting,shuttling, customer service and other assigned tasks.

Principal Job Duties

• Frequently operate two-way radio.
• Must be able to walk and stand for long periods of time outside in all weather conditions.
• Work is outdoors; work is performed outdoors for extended periods of time including up to the entire duration of shift and will subject to environmental conditions including extreme heat and cold weather.
• Monitors curb parking areas, issuing citations to vehicles in violation of parking ordinances, as necessary.
• Provides excellent customer service to all parkers, taking every opportunity to assist with questions, potential disputes, and directions.
• Exercises proper judgement, tact, and diplomacy in dealing with both the public and commercial transportation.
• Ensures that the commercial lanes are organized, with all incoming vehicles parking at their designated locations and ensuring that all driving laws, regulations and YEG Airport protocol are being upheld within the commercial lane boundaries.
• Provide a courteous and professional relationship with all customers, vender, coworkers, and management.
• Perform commercial vehicle audits and report accordingly.
• Serve as backup to other roles such as cashiers and valets, depending upon skills and training.
• All other duties as assigned.

Requirements

• Supervisory experience is preferred.
• Strong customer service experience.
• Ability to communicate professionallyandeffectively.
• Ability to speak, read,andcomprehend the English language.
• Demonstrate the ability to seek improvement.
• Excellent teambuildingandinterpersonal skills.

Physical Demands

• Ability to physically push/pull/lift to 22.67 kg
• Ability to bend at the knees or squat frequently throughout a shift
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Pay Type: Hourly

LAZ is an equal opportunity employer. We respect diversity and do not discriminate on the basis of actual or perceived race, colour, creed, religion, place of origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, mental or physical disability, protected medical condition as defined by applicable provincial law, genetic information, source of income, family status, or any other characteristic protected by applicable federal or provincial laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to any protected characteristic in accordance with applicable federal and provincial laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.