Patient Registration Clerk {CUPE CS-26-527}

NBRHC; North Bay; On-site; CAD 42,000 - 64,000; Full time

Job summary

North Bay Regional Health Centre in North Bay, Canada seeks an administrative professional to support the Emergency Department with patient registration, data entry and file management.

The role requires medical terminology knowledge, strong clerical skills, and the ability to work with a multidisciplinary health care team in a high‑stress setting.

Candidates fluent in English and French are encouraged to apply; familiar with Expanse is an asset.

Qualifications

• Graduate of a Medical Office Administration program or equivalent.
• Medical Terminology Certificate required.
• Clerical experience in Emergency required.
• Patient Registration/Bed Allocation experience required.
• Keyboarding 60 wpm/95% accuracy and data entry skills (6200 kph/95% accuracy) required.
• Knowledge of Collective Agreements, payroll time sheet experience is an asset.
• Knowledge of Expanse is preferred.

Skills

Interpersonal skills

Team collaboration

Fast-paced environment

Customer relations

Attendance

Safety culture

Bilingual English/French

Education

Medical Office Administration program

Medical Terminology

Tools

Expanse

Job description

Department: Emergency Department

Initial competition is now closed. We are continuing to accept applications until a candidate is selected.

The Emergency Department is open 24 hrs/day 7 days per week. It is staffed by a multi-disciplinary team of registered nurses, registered respiratory therapists, social services, pastoral care, crisis intervention, orthopedic technicians and other members of our health care team.

QUALIFICATIONS

Certification/Experience/Knowledge:

• Graduate of a Community College in the Medical Office Administration Program or equivalent required
• Medical Terminology Certificate required
• Clerical experience in Emergency required
• Patient Registration/Bed Allocation experience required
• Keyboarding skills (60 wpm/95% accuracy) and Data Entry Skills (6200 kph/95% accuracy) required
• Knowledge of Collective Agreements, payroll time sheet experience is an asset
• Knowledge of Expanse is preferred

Skills/Abilities

• Excellent demonstrated interpersonal skills and the ability to work collaboratively with all members of the health team required
• Ability to work in a fast-paced high stress environment required
• Demonstrated ability to deal effectively with a variety of client groups to ensure patient focussed care delivery and positive customer relations required
• Good attendance and work record required
• Must demonstrate commitment to ensure the safety of fellow workers, patients, volunteers, and visitors
• Must support and contribute to a culture of safety and prevention of adverse health events in this organization
• Bilingualism (Advanced level English/French) is required. All unilingual candidates are encouraged to apply and may be considered if the identified French requirement has been met or there are no successful bilingual candidates. A formal French test will be conducted to evaluate the proficiency level.

Pay rate, benefits and other terms and conditions are as per the CUPE (Local 139) CollectiveAgreement

North Bay Regional Health Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation for disability during any stage of the recruitment process, please indicate this in your application.

All new hires are required to complete a Criminal Record Check (CRC) or a Vulnerable Sector Check (VSC), as applicable to the position. A satisfactory result, in accordance with organizational requirements, is a condition of employment.

NORTH BAY REGIONAL HEALTH CENTRE IS AN EQUAL OPPORTUNITY EMPLOYER