Patient Information & Registration Specialist

Alberta Health Services; Claresholm; On-site; CAD 35,000 - 43,000; Full time

Job summary

Alberta Health Services, Willow Creek Continuing Care Centre, is seeking an Administrative Support III to ensure rapid access to patient information for informed healthcare decisions. The role involves interviewing patients or families to verify identities and gather demographics and financial data, and entering data into Connect Care with strict patient identification practices.

You will also handle point-of-sale transactions, assist with switchboard tasks, and support staff through training

Qualifications

• Completion of Grade 12 or equivalent.
• One year Registration experience in an acute care facility within the last two years.
• Proficiency in Connect Care, Netcare/Person Directory, Client Registry, MS Office.

Responsibilities

• Interview patients and/or families in person or by telephone to positively identify patients and obtain demographics and financial information.
• Verify, validate, and accurately enter patient information into Connect Care.
• Collect hospital fees for uninsured, out-of-country services, LTC accommodation fee’s/Trust Accounts and patient chargeables; perform POS cash handling.
• Answer telephone/switchboard and assist with wayfinding; train and mentor new employees and students.

Skills

Connect Care

Netcare/Person Directory

Client Registry

MS Office

Education

Grade 12 or equivalent

Medical Office Assistant

Unit Clerk

Post-secondary education relevant to position

Tools

Connect Care

Netcare/Person Directory

Client Registry

MS Office (Windows, Word, Excel, Outlook, MS Teams)

Job description

Alberta Health Services, Willow Creek Continuing Care Centre, is seeking an Administrative Support III to ensure rapid access to patient information for informed healthcare decisions. The role involves interviewing patients or families to verify identities and gather demographics and financial data, and entering data into Connect Care with strict patient identification practices.

You will also handle point-of-sale transactions, assist with switchboard tasks, and support staff through training