Administrative Support III

Alberta Health Services; Spirit River; Sur place; CAD 35 000 - 43 000; Plein temps

Avantages offerts par ce poste

Remote Retention Allowance

Résumé du poste

Alberta Health Services in Spirit River is seeking an Administrative Support III to provide clerical support within Health Information Management. You will handle client registration, demographic verification, and the creation of Unique Lifetime Identifiers, while ensuring accurate data entry and courteous service.

The role requires Grade 12, Medical Terminology, 2 years medical reception experience, and strong interpersonal skills.

Qualifications

• Completion of Grade 12 or equivalent.
• Successful completion of Medical Terminology course; testing will be performed.
• 2 years medical reception experience.
• Excellent interpersonal skills with clients, nursing staff and physicians.
• Ability to prioritize and organize in a fast-paced environment.
• Typing speed of 45 wpm (testing will be performed).
• Proven initiative and ability to work with minimal supervision.

Responsabilités

• Register clients using the provincial system and verify demographics.
• Create Unique Lifetime Identifier (ULI) for applicable individuals.
• Complete electronic documents for registrations (WCB, RCMP, NRA).
• Greet clients and direct them to appropriate areas with professionalism.
• Handle switchboard duties and answer patient information queries.
• Ensure required supplies are stocked and workplace kept orderly.
• Discrepancies in Connect Care work queues to be completed.

Connaissances

Interpersonal skills

Customer service

Attention to detail

Typing speed 45 wpm

Formation

Grade 12 or equivalent

Outils

Medical Terminology

Connect Care system

Description du poste

Your Opportunity:

Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM. Registration of clients utilizing the provincial registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI #) for non-residents of Alberta/new Alberta residents/newborns in the Alberta Person Directory. Completion of electronic documents to complete the registration process for WCB, RCMP, and/or NRA clients. Collect and receipt payment for clients and uninsured services. Switchboard duties including telephone queries and requests for patient information as per appropriate guidelines. Application of identification wristbands for all clients. Greet clients, visitors, and staff, and direct them to the appropriate areas throughout the health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete discrepancies in work queues in the Connect Care environment. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Other duties as required. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Health Information Management Primary Location: Spirit River Community Health Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 12-NOV-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 22-NOV-2026 Temporary End Date: 03-SEP-2027 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision.

Preferred Qualifications

MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.