Patient Information & Registration Admin III

Alberta Health Services

Okotoks

On-site

CAD 35,000 - 43,000

Part time

2 days ago

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Job summary

Alberta Health Services in Okotoks is seeking an Administrative Support III to support Health Information Records Management. The role involves interviewing patients or family members to verify identity, collecting demographic and financial information, and entering data into Connect Care to ensure accurate record linkage for safe patient care.

The position requires excellent customer service, ability to work in a fast-paced environment, and proficiency with MS Office.

Qualifications

Completion of Grade 12 or equivalent.
One year Registration experience in an acute care facility within the last two years.
Proficiency in Connect Care, Netcare/Person Directory, Client Registry, MS Office (Windows, Word, Excel, Outlook, MS Teams).
Ability to communicate effectively in English; verbal and written.

Responsibilities

Interview patients and/or family to positively identify patients and obtain demographic information.
Enter patient information into Connect Care with accuracy to support patient care.
Collect hospital fees for uninsured services and manage POS cash handling.
Answer telephone/switchboard and assist with wayfinding.
Train and mentor new employees as required.