Patient-First Doctor Technician - Eye Care Front Desk

Physicians Eyecare Group; Canada; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider in Canada is looking for a Doctor Technician to deliver exceptional patient service. Responsibilities include managing the flow of clinical information, ensuring patient needs are met, and collaborating with team members for a memorable experience. The role requires a high school diploma, 2+ years of customer service experience, and strong communication skills. Competitive compensation and a dynamic work environment are offered, with opportunities for professional development.

Benefits

Medical, dental, and prescription drug coverage

Paid time off

Employee Assistance Program (EAP)

Professional development opportunities

Qualifications

• 2+ years of experience in customer service.
• Ability to communicate effectively with diverse groups.
• Optical experience is a plus.

Responsibilities

• Deliver outstanding patient experience.
• Greet patients and identify needs.
• Schedule and confirm appointments.
• Assist with patient complaint resolution.

Skills

Customer service

Communication

Multitasking

Problem-solving

Proactivity

Education

High school diploma or equivalent

Job description

A healthcare provider in Canada is looking for a Doctor Technician to deliver exceptional patient service. Responsibilities include managing the flow of clinical information, ensuring patient needs are met, and collaborating with team members for a memorable experience. The role requires a high school diploma, 2+ years of customer service experience, and strong communication skills. Competitive compensation and a dynamic work environment are offered, with opportunities for professional development.