Patient Care Phlebotomy & ECG Technician

LifeLabs Medical Laboratory Services; Toronto; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation package

Total Rewards Program

Extended Health Care and Dental

Job summary

LifeLabs Medical Laboratory Services is seeking a Lab Patient Technician in Toronto to manage the specimen collection process from patient greeting through preparation for transport. You will perform phlebotomies, connect/disconnect Holter monitors, and conduct ECG tracings to support accurate diagnostic testing.

The role emphasizes data entry of patient demographics and requisition information, adherence to privacy standards, and exceptional patient service in a fast-paced clinical environment.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent is preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Skills

Excellent communication

Typing speed 40 wpm

Customer/patient service

Empathy

Privacy and confidentiality

Education

Laboratory Assistant program or equivalent

Tools

Holter monitors

ECG equipment

Job description

LifeLabs Medical Laboratory Services is seeking a Lab Patient Technician in Toronto to manage the specimen collection process from patient greeting through preparation for transport. You will perform phlebotomies, connect/disconnect Holter monitors, and conduct ECG tracings to support accurate diagnostic testing.

The role emphasizes data entry of patient demographics and requisition information, adherence to privacy standards, and exceptional patient service in a fast-paced clinical environment.