Patient Care Coordinator - Dawson Dental - Barrie

Dental Corporation of America (DCA); Barrie; On-site; CAD 30,000 - 39,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee & Family Assistance Program

Job summary

Dawson Dental Barrie is seeking a Dental Administrator to support a modern practice and provide excellent patient care in Barrie, ON. You will welcome patients, manage schedules, recalls, and records, and assist with billing and insurance claims.

The role requires at least 1 year of dental admin experience and familiarity with dental software; clinical background is a plus. Full-time hours, with a competitive compensation package and a supportive team.

Qualifications

• Minimum 1 year of Dental Administration experience required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to keep appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional manner.

Skills

Dental administration

Appointment scheduling

Dental software

Tools

Dental software

Job description

Get to know us:Join the team at Dawson Dental Barrie, where your passion for dentistry will help us improve the oral health and well-being of our community. Located in the beautiful city of Barrie, our modern practice is committed to providing exceptional dental care through personalized treatment plans and cutting-edge technology. Our mission is to build lasting relationships with our patients based on trust and mutual respect.If you're dedicated to delivering high-quality, patient-centered care and eager to join a supportive and dynamic team, we want to hear from you. Help us create healthy, beautiful smiles while experiencing the welcoming and vibrant lifestyle that Barrie has to offer. Apply today!Schedule: Full-TimeMonday - Friday: 8.00am-5.00pm/7.00pmSome Saturdays as neededWhat Sets Us Apart:Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your termsBrilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance ProgramBuild Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growthCulture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growthThe wage for this Dental Administrator position is $22-$28/hour depending on skills, experience, and location.Please note that this is a replacement job opening.Your Role:Welcome and assist patients upon arrival, creating a warm and positive first impressionOptimize the daily appointment schedule to ensure full utilization with minimal gapsEffectively manage the recall system and maintain accurate, up-to-date patient recordsHandle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellationsProcess referral letters and other patient correspondence from providers; organize, manage, and file all patient records and chartsProactively manage potential cancellations and address objections to encourage patients to keep their appointmentsComplete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive mannerAbout You:Minimum 1 year of Dental Administration experience is requiredExperience with dental software programs is requiredClinical background is considered an assetApplication Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.