Dental Care Concierge & Scheduling Pro

hellodent; Barrie; Hybrid; CAD 30,000 - 39,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Dawson Dental Barrie is hiring a Dental Administrator to join our welcoming team in Barrie. You will greet patients, manage the appointment calendar, and maintain patient records while coordinating billing and insurance submissions.

The role requires at least 1 year of dental administration experience and familiarity with dental software. Clinical background is an asset, and the position is a full-time on-site opportunity with a supportive team and modern practice.

Qualifications

• Minimum 1 year of dental administration experience.
• Experience with dental software programs required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm, positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence; organize and file all patient records and charts.
• Proactively manage potential cancellations and address objections to keep patients in schedule.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries professionally.

Skills

Dental administration experience

Dental software proficiency

Clinical background

Tools

Dental software programs

Job description

Dawson Dental Barrie is hiring a Dental Administrator to join our welcoming team in Barrie. You will greet patients, manage the appointment calendar, and maintain patient records while coordinating billing and insurance submissions.

The role requires at least 1 year of dental administration experience and familiarity with dental software. Clinical background is an asset, and the position is a full-time on-site opportunity with a supportive team and modern practice.