Patient Care Coordinator - Dawson Dental - Treehouse Dental Care (Toronto)

hellodent; Toronto; Hybride; CAD 37 000 - 41 000; Plein temps

Avantages offerts par ce poste

RRSP matching

Gym discounts

Entertainment deals

Employee Assistance Program

Parking reimbursement

Résumé du poste

Treehouse Dental Care is seeking a Dental Administrator for a replacement role to support a pediatric and family-focused practice in Toronto. The position emphasizes welcoming patients, managing schedules, and accurate record-keeping to ensure smooth daily operations.

The ideal candidate has at least 1 year of Dental Administration experience and is proficient with dental software. Clinical background is a plus; on-site work and a competitive compensation package are offered.

Qualifications

• Minimum 1 year of Dental Administration experience is required.
• Experience with dental software programs is required.
• Clinical background is considered an asset.

Responsabilités

• Welcome and assist patients upon arrival, creating a warm and positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner.

Connaissances

Dental Administration experience

Outils

Dental software programs

Description du poste

Get to Know Us:

At Treehouse Dental Care, we are passionate about creating positive dental experiences for children and families. For over 40 years, our dedicated team has provided exceptional pediatric dental and orthodontic care in a welcoming, child-friendly environment. We value teamwork, compassion, clinical excellence, and making a lasting difference in the lives of the families we serve.

Schedule:

• Monday - Friday: 8:00 am - 5:00 pm

What Sets Us Apart:

• Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
• Parking reimbursement

The wage for this Dental Administrator position is $27.00 - $30.00/hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role:

• Welcome and assist patients upon arrival, creating a warm and positive first impression
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps
• Effectively manage the recall system and maintain accurate, up-to-date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental Administration experience is required
• Experience with dental software programs is required
• Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.