Patient Care Coordinator - Dawson Dental - Barrie

hellodent; Barrie; Hybrid; CAD 30,000 - 39,000; Full time

Benefits offered by this job

RRSP matching

Gym discounts

Insurance savings

Entertainment deals

Employee and Family Assistance Program

Job summary

Dawson Dental Barrie is hiring a Dental Administrator to join our welcoming team in Barrie. You will greet patients, manage the appointment calendar, and maintain patient records while coordinating billing and insurance submissions.

The role requires at least 1 year of dental administration experience and familiarity with dental software. Clinical background is an asset, and the position is a full-time on-site opportunity with a supportive team and modern practice.

Qualifications

• Minimum 1 year of dental administration experience.
• Experience with dental software programs required.
• Clinical background is considered an asset.

Responsibilities

• Welcome and assist patients upon arrival, creating a warm, positive first impression.
• Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
• Effectively manage the recall system and maintain accurate, up-to-date patient records.
• Handle incoming patient calls and inquiries, including scheduling, confirmations, changes, and cancellations.
• Process referral letters and other patient correspondence; organize and file all patient records and charts.
• Proactively manage potential cancellations and address objections to keep patients in schedule.
• Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries professionally.

Skills

Dental administration experience

Dental software proficiency

Clinical background

Tools

Dental software programs

Job description

Get to know us:

Join the team at Dawson Dental Barrie, where your passion for dentistry will help us improve the oral health and well‑being of our community. Located in the beautiful city of Barrie, our modern practice is committed to providing exceptional dental care through personalized treatment plans and cutting‑edge technology. Our mission is to build lasting relationships with our patients based on trust and mutual respect.

If you're dedicated to delivering high‑quality, patient‑centered care and eager to join a supportive and dynamic team, we want to hear from you. Help us create healthy, beautiful smiles while experiencing the welcoming and vibrant lifestyle that Barrie has to offer. Schedule: Full‑Time

Monday - Friday: 8.00am-5.00pm/7.00pm

Some Saturdays as needed

What Sets Us Apart:

• Grow Without Limits: We’llmatch your ambition,curiosityand drive to be your best with award‑winning education, hands‑on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms
• Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total‑rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
• Build Your Career with Us: Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
• Culture & Flexibility: Career development with industry‑leading CE, social and networking events, and a flexible, work‑life balanced environment that supports your professional growth

The wage for this Dental Administrator position is$22-$28/hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role:

• Welcome andassistpatients upon arrival, creating a warm and positive first impression
• Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps
• Effectively manage the recall system andmaintainaccurate, up‑to‑date patient records
• Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
• Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
• Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
• Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a professional and positive manner

About You:

• Minimum 1 year of Dental Administrationexperienceisrequired
• Experience with dental software programs isrequired
• Clinical backgroundis considered anasset