Patient Care Coordinator

Resolve Sleep Health Inc; Montreal; Vor Ort; CAD 25.000 - 39.000; Teilzeit

Benefits dieser Stelle

Competitive pay with incentive

Wellness and vacation hours

Employee discounts on products

Supportive team culture

Zusammenfassung

Resolve Sleep Health Inc in Montreal seeks a part-time Patient Care Coordinator to be the friendly first contact for patients, schedule visits, manage referrals, and support our clinical team.

You will assist with insurance, billing, educate patients about sleep therapy, and help ensure a clean, welcoming clinic environment while upholding Resolve Sleep Health values.

Qualifikationen

• Patient-focused with strong customer service skills.
• Detail-oriented and quick learner for a busy clinic.
• Team player with a solutions-focused attitude.
• Experience in healthcare, administration, or customer service preferred.

Aufgaben

• Greet patients and guide them through their care journey.
• Coordinate appointments, referrals, and administrative tasks.
• Educate patients on sleep therapy assessments and equipment.
• Process insurance claims, payments, and billing.
• Support sales of therapy products and refills.
• Keep clinic clean, organized, and well-functioning.
• Model Resolve Sleep Health values.

Kenntnisse

Customer service

Attention to detail

Team player

Communication

Tools

EMR systems

Billing software

Jobbeschreibung

At Resolve Sleep Health, we belive better sleep leads to better days. Our team is passionate about helping Canadians across the country get the care they need to sleep well and feel their best. As we continue to grow, we're honored to have been named one of the The Globe and Mail's Report on Business Top Growing Companies for 2026.

As Canada's largest independent provider of sleep health services with over 150 clinics (and growing!), we're transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we're making sleep health accessible, effective, and life changing.

We are currently seeking a part time Patient Care Coordinator to join our team at 4760 Boulevard Jarry Est Saint Leonard Quebec

In this important front-line role, you'll be the first point of contact for patients setting the tone for a positive, supportive experience from start to finish. You'll help keep the clinic running smoothly, support our clinical team, and play a key role in delivering excellent care.

What you'll be doing:

Welcoming patients and helping them navigate their care journey with friendly, high quality service standards

Coordinating appointments, managing referrals, and providing administrative support

Educating patients on sleep therapy assessments, support and equipment

Handling insurance claims, payments, and billing

Supporting sales of therapy products and resupply

Contributing to a clean, organized, and well-functioning clinic environment

Acting as a role model and ambassador to the company by living our shared Resolve Sleep Health values

What you bring:

A passion for people and exceptional customer service skills

Detail-oriented and a quick learner who thrives in a busy clinic

A team-first mindset and a solutions-focused approach

Previous experience in healthcare, administration, or customer service

Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)

Bonus points for additional languages

Why you'll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

• Competitive pay with incentive opportunities
• Wellness + vacation hours
• Employee discounts on products/services
• A supportive, passionate, and fun team culture

This is more than a job it's a chance to make a real difference.

We're committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

Internal applicants have until end of day November 12 2026 to apply.