Patient Access & Health Information Assistant

Covenant Health Canada; Banff; On-site; CAD 35,000 - 43,000; Part time

Job summary

Covenant Health invites applications for the Program Assistant III position at Banff Mineral Springs Hospital. The role includes patient registration, switchboard duties, HIM chart preparation, and release of information within a collaborative team.

Responsibilities emphasize confidentiality, adherence to policies, and support for downtime periods, with a casual/relief schedule and varied shifts (days/evenings/nights/weekends) at the Banff site.

Qualifications

• High School diploma or recognized equivalent required.
• One-year related post-secondary certificate.
• Typing speed: 40–45 WPM.
• Medical Terminology Certification.

Responsibilities

• Register patients and verify demographic and insurance information.
• Operate switchboard, greet clients, and direct calls.
• Prepare, scan and manage HIM charts; handle release of information.
• Maintain confidentiality and support downtime procedures; assist with other duties as assigned.

Skills

Typing 40-45 WPM

Education

High School diploma or recognized equivalent

One-year related post-secondary certificate

Medical Terminology Certification

Health Care Administration education preferred

Job description

Covenant Health invites applications for the Program Assistant III position at Banff Mineral Springs Hospital. The role includes patient registration, switchboard duties, HIM chart preparation, and release of information within a collaborative team.

Responsibilities emphasize confidentiality, adherence to policies, and support for downtime periods, with a casual/relief schedule and varied shifts (days/evenings/nights/weekends) at the Banff site.