Parts Technician

Peterbilt Pacific

Nanaimo

On-site

CAD 33,000 - 59,000

Full time

14 days+

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Benefits offered by this job

Extended Health & Dental Benefits

Premiums Paid by Employer

Employer Contribution Pension Plan

Growth Opportunities

Paid Training

Long term job security

Employee AssistanceProgram

Telus Health Virtual Care

Job summary

Peterbilt Pacific is seeking a Parts Technician to join our team in Nanaimo, BC. You will handle ordering, warehousing, inventory control and sales of parts, while providing excellent customer service to both retail and internal clients.

Responsibilities include receiving and sorting parts, managing stock records, assisting with pricing and promotions, and supporting the Parts Manager. A strong knowledge of truck parts and materials is essential.

Qualifications

3-5 years heavy duty parts department experience.
Post-secondary certificate, diploma or degree required.
Red Seal parts certification is an asset.
Good written and oral communication skills.
Strong personal organizational skills related to workload and priorities.
Effective problem solving and negotiating skills.
Effective conflict resolution skills.
Ability to promote service sales and expand customer base.
Solid understanding of the truck industry.

Responsibilities

Receive and sort incoming parts and supplies.
Telephone sales support.
Store items in an orderly and accessible manner in a warehouse, tool room, supply room or other areas.
Process incoming requisitions and issue or distribute parts and supplies for internal usage.
Maintain records of orders and the amount, kind and location of parts and supplies on hand using a manual or computerized inventory system.
Prepare requisition orders to replenish parts and supplies.
Sell spare and replacement parts for motor vehicles, machinery and equipment in a retail setting.
Post receipts, stock adjustments, request for credits and PR’s into computer.
Advise retail customers or internal users on appropriateness of parts, supplies or materials requested.
Fill customer orders from stock. Prepare sales slips or sales contracts.
Keep track of backorders and follow up with vendors and customers.
Endeavor to increase parts sales and customer satisfaction through suggestive selling, use of coupon discounts and monthly flyer specials.
Ensure that product and service quality exceeds expectations. Aids in the merchandising of parts.
Must participate in all training programs made available through Peterbilt or outside vendors.
Assist Parts Manager as needed.
Occasional moderate lifting of up to 100 lbs is required.
Other duties and projects as assigned

Skills

Heavy duty parts department experience

Good written and oral communication

Strong personal organizational skills

Effective problem solving and negotiat

Effective conflict resolution skills

Ability to promote service sales and扩

Solid understanding of the truck indus

3-5 years heavy duty parts department

Education

Post-secondary certificate, diploma or degree

Red Seal parts certification is an asset

Job description

The Parts Technician is responsible forordering, warehousing, inventory control and the saleof parts. Their duties also include identifying/searching for parts and equipment, shipping and receiving, and providing excellent customer service.

At Peterbilt Pacific, we aim to conduct our business as a well-respected organization; with integrity, excellence, productivity, and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

Benefits

Extended Health & Dental Benefits
Premiums Paid by Employer
Employer Contribution Pension Plan
Growth Opportunities
Paid Training
Long term job security
Employee AssistanceProgram
Telus Health Virtual Care

Responsibilities

Receive and sort incoming parts and supplies
Telephone sales support
Store items in an orderly and accessible manner in a warehouse, tool room, supply room or other areas
Process incoming requisitions and issue or distribute parts and supplies for internal usage
Maintain records of orders and the amount, kind and location of parts and supplies on hand using a manual or computerized inventory system
Prepare requisition orders to replenish parts and supplies
Sell spare and replacement parts for motor vehicles, machinery and equipment in a retail setting
Post receipts, stock adjustments, request for credits and PR’s into computer
Advise retail customers or internal users on appropriateness of parts, supplies or materials requested
Fill customer orders from stock. Prepare sales slips or sales contracts
Keep track of backorders and follow up with vendors and customers
Endeavor to increase parts sales and customer satisfaction through suggestive selling, use of coupon discounts and monthly flyer specials
Ensure that product and service quality exceeds expectations. Aids in the merchandising of parts
Must participate in all training programs made available through Peterbilt or outside vendors
Assist Parts Manager as needed
Occasional moderate lifting of up to 100 lbs is required
Other duties and projects as assigned

Qualifications

3-5 years heavy duty parts department experience
Post-secondary certificate, diploma or degree
Red Seal parts certification is an asset
Good written and oral communication skills
Strong personal organizational skills as they relate to workload, time management and setting priorities
Effective problem solving and negotiating skills
Effective conflict resolution skills
Ability to promote service sales and expand customer base
Solid understanding of thetruck industry

Compensation Rate