Parts Technician

Southern Industrial & Truck Ltd.; Weyburn; Hybrid; CAD 36,000 - 48,000; Full time

Job summary

Southern Industrial & Truck Ltd. in Weyburn, Canada is seeking a Parts Customer Service role focused on helping customers identify and source the right heavy-duty parts.

You will build strong relationships, upsell where appropriate, and ensure accurate pricing and timely delivery. The job requires a proactive, organized team player who can work independently and handle on-call duties.

Qualifications

• 2+ years parts experience or service technician experience.
• Upbeat attitude.
• Organized, meets deadlines, sets priorities.
• Able to upsell products to customers.
• Excellent written skills.
• Able to work independently and as a team member.
• Experience with Heavy Duty Truck & Trailer or Diesel Engine parts lookup experience a definite benefit.
• Able to work independently and as a team member.

Responsibilities

• Provide a high level of service to both internal and external customers.
• Achieve 100% customer satisfaction at all times.
• Sell parts to customers and build customer relationships by correctly identifying parts needed.
• Ability to source and price parts requests for customers whether OEM or finding alternate vendors.
• On call after hours on a rotation basis.

Skills

Customer service mindset

Attention to detail

Upselling

Computer skills

Written skills

Team player

Independent worker

Heavy Duty Truck parts lookup

Microsoft Office

Tools

Microsoft Office

Job description

Responsibilities

• Provide a high level of service to both internal and external customers.
• Achieve 100% customer satisfaction at all times.
• Sell parts to customers and build customer relationships by correctly identifying parts needed.
• Ability to source and price parts requests for customers whether OEM or finding alternate vendors.
• On call after hours on a rotation basis.

Ideal Qualifications

• Upbeat attitude.
• Organized, meets deadlines, sets priorities.
• Able to upsell products to customers.
• Computer skills, Microsoft programs and applications.
• Excellent written skills.
• 2 Plus years parts experience or Service Technician experience for individuals looking to make a career change.
• Able to work independently and as a team member.
• Experience with Heavy Duty Truck & Trailer or Diesel Engine parts look up experience a definite benefit.
• Able to work independently and as a team member.