Parts Salesperson-CSC

Finning International Inc.; Kamloops; On-site; CAD 42,000 - 62,000; Full time

Job summary

Finning Canada in Kamloops, BC is seeking a Parts Sales Representative to join our team. You will support parts sales operations, provide front counter service to customers, and collaborate with service teams to ensure timely order processing.

Ideal candidates hold a Journeyperson Parts Certification, have parts sales experience and Caterpillar product knowledge, and demonstrate strong communication and organizational skills in a fast-paced environment.

Qualifications

• Journeyperson Parts Certification.
• Previous parts sales experience.
• Caterpillar product knowledge.
• Strong communication and customer service.
• Ability to work independently with minimal supervision.

Responsibilities

• Support all aspects of parts sales operations.
• Provide front counter sales support to customers.
• Support shop parts sales and internal service teams.
• Process customer orders accurately and efficiently.
• Source and order used parts as required.
• Develop and maintain strong customer relationships.
• Participate in customer service, call quality, and performance initiatives.
• Assist with inventory control and inventory management activities.
• Perform warehouse duties as required.
• Participate in health and safety initiatives.
• Support continuous improvement projects and special assignments.
• Contribute to a positive, collaborative team environment.

Skills

Parts sales

Customer service

Interpersonal skills

Communication skills

Organizational skills

Education

Journeyperson Parts Certification

Tools

Caterpillar knowledge

Job description

Overview

Company: Finning Canada

Number of Openings: 1

Worker Type: Permanent

We are seeking a Parts Sales Representative to join our team in Kamloops, BC.

Job Description

What You’ll Do:

Key responsibilities include:

• Supporting all aspects of parts sales operations
• Providing front counter sales support to customers
• Supporting shop parts sales and internal service teams
• Processing customer orders accurately and efficiently
• Sourcing and ordering used parts as required
• Developing and maintaining strong customer relationships
• Participating in customer service, call quality, and performance initiatives
• Assisting with inventory control and inventory management activities
• Performing warehouse duties as requiredParticipating in health and safety initiatives
• Supporting continuous improvement projects and special assignments
• Contributing to a positive, collaborative team environment

What We’re Looking For

The successful candidate will have:

• Journeyperson Parts Certification
• Previous parts sales experience
• Caterpillar product knowledge
• A positive attitude and strong commitment to customer service
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational and multitasking abilities
• The ability to work independently with minimal supervision
• A collaborative approach and commitment to building respectful working relationships
• The ability to perform effectively in a dynamic, fast-paced environment

Why Join Us?

• Monday to Friday schedule 40-hour work week
• Opportunity to work with industry-leading products and customers
• Collaborative and safety-focused work environment
• Ongoing opportunities to learn and develop your skills

Additional Information

This position is part of a unionized environment. Candidate selection will be conducted in accordance with the terms of the current Collective Agreement. While this role is currently scheduled as a Monday to Friday, 40-hour per week position, future shift changes may occur and will be administered in accordance with the terms and conditions of the applicable Collective Agreement.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.