Parts Counter Specialist - Flexible Rotations

Bilinguallink; Kamloops; On-site; CAD 50,000 - 62,000; Full time

Job summary

Toromont Cat in Eastern Canada is hiring a Parts Counter Person to be the key customer contact, providing superior service while advising and distributing parts for our Caterpillar dealer network.

This full-time permanent role will coordinate daily parts operations, process orders, maintain inventory, and support sales with knowledgeable, friendly service. Flexibility across locations and a safety-driven culture are emphasized.

Qualifications

• Post-secondary education and 3+ years in heavy equipment or truck parts counter/inside sales.
• Safety-conscious with mechanical aptitude in heavy equipment/truck equipment.
• Customer-centric with strong organizational and problem-solving skills.

Responsibilities

• Coordinate daily parts operations: procuring, ordering, backorders, core processing, picking and delivery.
• Process email and phone orders and sell parts over the counter.
• Ensure customer requirements are met efficiently and professionally.
• Maintain parts inventory and assemble hydraulic hoses to Cat standards.
• Process core returns and warranty parts.

Skills

Customer focus

Safety conscious

Organizational skills

Team player

Adaptability

Self-motivation

Education

Post-secondary education

Tools

Excel

Word

Job description

Toromont Cat in Eastern Canada is hiring a Parts Counter Person to be the key customer contact, providing superior service while advising and distributing parts for our Caterpillar dealer network.

This full-time permanent role will coordinate daily parts operations, process orders, maintain inventory, and support sales with knowledgeable, friendly service. Flexibility across locations and a safety-driven culture are emphasized.