Part-Time Personal Banking Advisor (Gatineau)

TD Bank Group; Outaouais; On-site; CAD 32,000 - 43,000; Part time

Job summary

TD Bank Group in Gatineau, Quebec is seeking a part-time Personal Banking Associate to assist customers with everyday banking, new accounts, and referrals to the right specialists. You will help clients with transactions, digital tools, and product recommendations in a friendly, compliant manner.

The role requires a high school diploma or 1+ years of experience, proficiency in MS Office, and strong communication.

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• IFC licensing within 90 days of start date.
• Post-secondary degree is preferred.
• Proficiency in MS Office and basic branch software.

Responsibilities

• Engage customers in day-to-day advisory needs and service transactions.
• Understand customer needs and guide to the right contact for solutions.
• Educate customers on digital banking (mobile, ATM, online).
• Support frontline staff with transactions and resolve issues.
• Promote improvements to branch operations to enhance experience.

Skills

Customer service

MS Office

Banking knowledge

Communication

Time management

Education

High School diploma

Post-secondary degree (preferred)

Tools

MS Office

Branch software

Job description

TD Bank Group in Gatineau, Quebec is seeking a part-time Personal Banking Associate to assist customers with everyday banking, new accounts, and referrals to the right specialists. You will help clients with transactions, digital tools, and product recommendations in a friendly, compliant manner.

The role requires a high school diploma or 1+ years of experience, proficiency in MS Office, and strong communication.